Crystal Weathersby
Roswell,GA
Summary
Knowledgeable Director of Dining Services with advanced understanding of cost control, training and financial leadership. Demonstrated record of leading lean and smooth operations within budget limits. Central to keeping operations efficient and team members productive.
Overview
16
16
years of professional experience
Work History
Dining Services Director
Brickmont Assisted Living
Woodstock, GA
02.2019 - Current
- Developed and implemented a comprehensive dining services program to meet the needs of customers.
- Organized staff schedules, oversaw training and development programs, and provided feedback on performance.
- Coordinated food production, service, sanitation, and safety procedures in accordance with health regulations.
- Monitored inventory levels of supplies and food products to ensure sufficient stock for daily operations.
- Established policies for menu selection, portion size, recipe standards, garnishes, presentation techniques, and plating arrangements.
- Maintained accurate records of all transactions related to purchasing supplies and equipment.
- Oversaw special events such as catered functions or banquets by providing direction on preparation methods and coordinating staff assignments.
- Created budgets for departmental expenses including labor costs, food purchases, equipment maintenance fees.
- Ensured compliance with local health codes by regularly inspecting kitchen areas and storage facilities.
- Analyzed customer feedback surveys to identify trends in customer satisfaction ratings over time.
- Collaborated with other departments within the organization to develop promotional campaigns that increased sales revenue from catering services or retail outlets.
- Performed regular cost analysis activities to identify opportunities for reducing operating costs without compromising quality standards.
- Recruited qualified personnel according to job specifications established by the organization's Human Resources Department.
- Provided leadership support to team members during peak periods of operation or when additional resources were needed.
- Advised management on current industry trends related to dining services operations.
- Participated in strategic planning sessions concerning new product development initiatives or marketing strategies.
- Implemented innovative approaches for increasing efficiency in meal preparation processes.
CDT/Regional Trainer
McAlister's Deli
Atlanta, GA
05.2008 - 01.2019
- Conducted regional training sessions for new hires and existing employees.
- Developed and implemented training plans based on organizational goals and objectives.
- Prepared and presented detailed reports on training progress to senior management.
- Designed, developed, and delivered a variety of interactive learning activities and materials.
- Assessed employee performance in order to identify areas of improvement.
- Provided feedback to participants regarding their performance during the training sessions.
- Created assessments to measure knowledge gained from the trainings.
- Collaborated with other departments in order to ensure that all trainees received adequate support after completing their courses.
- Organized seminars, workshops, webinars, conferences, meetings. to promote professional development within the organization.
- Maintained records of all trainees' attendance and course completion certificates.
- Evaluated effectiveness of existing training programs and recommended changes as needed.
- Researched industry trends in order to develop innovative approaches towards effective employee learning experiences.
- Implemented best practices for delivering high-quality instruction through various mediums such as online videos or live demonstrations.
Education
Certification - ServSafe
Food Handler
Atlanta, GA10-2020
Skills
- Food presentation
- Dietary Restrictions
- Service Quality Standards
- Department management
- Financial Oversight
- Supply Ordering
- Sanitation Standards
- Menu development
- Schedule Management
- Catering proficiency
- Employee Scheduling
- Waste Reduction
- Menu Planning
- Special diets
- Health Inspections
- Culinary expertise
Accomplishments
- 2 Honorary awards for final thesis.
- Marketing Advisor of the school board.
- Marketing and Communications.
References
Sapphire Young
Company: Brickmont Assisted Living
Phone: 470-557-1916
Jamille Fank
Company: McAllister Deli
Phone: 601-850-1772
Nyfesa Cobbs
Company: Brickmont Assisted Living
Phone: 470-709-6344
Timeline
Dining Services Director
Brickmont Assisted Living
02.2019 - Current
CDT/Regional Trainer
McAlister's Deli
05.2008 - 01.2019
Certification - ServSafe
Food Handler
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