Summary
Overview
Work History
Education
Skills
Certificates and Training
Timeline
Generic

Saprina Sampract

Ladson,SC

Summary

Developed skills in fast-paced, detail-driven environment. Expertise in managing financial transactions and utilizing accounting software to streamline processes. Seeking to transition into new field where these transferrable skills can drive operational success and efficiency.

Overview

20
20
years of professional experience

Work History

Payroll /Accounts Payable Coordinator

Palmetto Summerville Behavioral Health
09.2022 - Current
  • Manage vendor relationships, ensuring prompt responses to inquiries and resolving disputes.
  • Assist with month-end closing tasks, ensuring timely completion of financial statements.
  • Support audit processes and personnel file maintenance by gathering necessary documentation to ensure compliance with company policies and regulations.
  • Track expenditures and prepared reports for records and management review.
  • Streamline weekly payroll/timecard reporting information entry for efficient record keeping purposes.
  • Coordinate with other departments as needed for approval or clarification on invoiced items, promoting effective cross-functional collaboration throughout the organization.
  • Boost team morale and efficiency by leading training and orientation sessions on policies and procedure.
  • Contribute to cost-saving initiatives by identifying opportunities for process improvement within the accounts payable department.

Staffing Coordinator

Palmetto LowCountry Behavioral Health
01.2015 - 09.2022


  • Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
  • Verified payroll, vacation and sick time hours to support accounting processes.
  • Increased company satisfaction by maintaining thorough knowledge of staffing needs and matching suitable candidates for open positions.
  • Worked closely with other departments within the organization to address workforce planning needs effectively.
  • Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
  • Supported HR functions such as employee relations, enhancing overall organizational efficiency.
  • Assisted with personnel records management to support recordkeeping accuracy.
  • Conducted regular reviews of staffing processes, identifying and addressing areas for improvement.

Director of Milieu Operations

Palmetto Summerville Behavioral Health
07.2013 - 01.2015


  • Maintained meticulous records and carried out progressive disciplinary action and termination processes.
  • Intervened in crisis situations to promote growth and reduce dysfunctional pattern of behaviors.
  • Tracked injury/worker's compensation trends and suggested enhancements to refine employee trainings. Supported HR with obtaining worker's compensation documents and light duty assignment.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Improved facility efficiency with strategic planning, resource allocation, and time management practices.
  • Optimized staff performance by creating comprehensive training tailored to individual needs.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on facility operations.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on merit principles.

Milieu Manager

Palmetto Summerville Behavioral Health
10.2010 - 07.2013


  • Maintained strict confidentiality protocols related to patient and employee information, adhering to all applicable laws and regulations.
  • Enhanced therapeutic milieu by implementing evidence-based practices and innovative approaches.
  • Championed patient-centered care principles, empowering individuals to take an active role in their treatment planning process.
  • Served as a liaison between clinical staff and administrative personnel, facilitating open communication channels to address pressing concerns or emerging issues.
  • Ensured adherence to all state licensing requirements as well as accreditation standards set forth by relevant governing bodies.
  • Provided ongoing support for staff members experiencing challenges or conflicts within their roles, fostering professional growth opportunities when possible.
  • Increased staff efficiency and effectiveness through comprehensive training and performance evaluations.
  • Oversaw recruitment efforts to attract qualified applicants who shared the organization''s mission and values.

Program Manager

Lighthouse Care Center
07.2009 - 10.2010


  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Enhance visibility with regular status updates, leading to increased employee engagement.
  • Established strong relationships with the leadership team and key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Identified program obstacles and communicated possible impacts to team.

Health Service Professional/Supervisor (HSP)

Lighthouse Care Center
11.2007 - 07.2009
  • Provided direct supervision and oversight to residential Health Service Professionals.
  • Displayed excellent time management skills by consistently completing tasks within deadline constraints while maintaining high-quality standards.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Generated reports detailing findings and recommendations.
  • Managed high-volume workloads while maintaining a strong focus on patient satisfaction.
  • Supported cross-functional teams in achieving shared objectives related to service excellence and patient goals.
  • Assisted in training new employees, sharing knowledge of best practices and company procedures.
  • Resolved complaints, ensuring an optimal resolution for both the client and company.

Youth Care Staff/Supervisor (YCSS)

Lighthouse Care Center
05.2007 - 11.2007


  • Enriched the lives of children by providing quality therapeutic services.
  • Assisted and encouraged residents to focus on goals based on their individualized treatment objectives.
  • Provided direct care to residents and served as a positive role model.
  • Documented weekly progress notes.
  • Supervised a total of 10-13 Youth Care Staff.
  • Assisted with onboarding new staff members, providing orientation and support.

Mental Health Worker (Milieu Manager)

Four Winds Hospital
02.2005 - 05.2007


  • Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
  • Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
  • Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
  • Led psychoeducational groups on topics such as stress management and coping skills, empowering patients to better manage their mental health challenges.
  • Supported individuals throughout recovery process by helping them identify triggers develop strategies for managing symptoms and maintain sobriety.
  • Maintained detailed records of patient interactions, supporting accurate diagnoses and continuity of care.

Education

Bachelor of Arts - Human Services, Sociology

Mount Saint Mary College
Newburgh, NY

Skills

  • Microsoft Word
  • Excel
  • Power Point
  • Kronos
  • Attendance Enterprise
  • Invoice processing
  • Recordkeeping expertise
  • Vendor relationship management
  • Problem resolution
  • Payroll processing

Certificates and Training

  • Best Practice Strategies for Working with Clients in a Residential Psychiatric Facility
  • Trauma Informed Care
  • Handle with Care
  • Crisis Prevention Intervention
  • CPR

Timeline

Payroll /Accounts Payable Coordinator

Palmetto Summerville Behavioral Health
09.2022 - Current

Staffing Coordinator

Palmetto LowCountry Behavioral Health
01.2015 - 09.2022

Director of Milieu Operations

Palmetto Summerville Behavioral Health
07.2013 - 01.2015

Milieu Manager

Palmetto Summerville Behavioral Health
10.2010 - 07.2013

Program Manager

Lighthouse Care Center
07.2009 - 10.2010

Health Service Professional/Supervisor (HSP)

Lighthouse Care Center
11.2007 - 07.2009

Youth Care Staff/Supervisor (YCSS)

Lighthouse Care Center
05.2007 - 11.2007

Mental Health Worker (Milieu Manager)

Four Winds Hospital
02.2005 - 05.2007

Bachelor of Arts - Human Services, Sociology

Mount Saint Mary College
Saprina Sampract