SaQatta Cooper
Buffalo,NY
Summary
With a diverse background spanning from patient care at Father Baker Manor to enhancing educational experiences at Aspire Center For Learning, I excel in environments requiring both hard skills like vital sign recording and soft skills such as maintaining calm under pressure. Proven ability to uplift and support diverse needs, achieving significant improvements in patient and student outcomes.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Certified Nursing Assistant
Father Baker Manor
11.2022 - 07.2024
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Delivered high-quality care to rehabilitation patients in hospital facility.
Teacher's Assistant
Aspire Center For Learning
08.2022 - 11.2022
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supported classroom activities, tutoring, and reviewing work.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Maintained safety and security by overseeing students in recess environments.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Worked with children to closely monitor and record social, behavioral and academic growth.
Dietary Cook
Ecmc Terrace View
09.2021 - 11.2022
- Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
- Weighed, measured and processed ingredients according to recipe specifications and dietary requirements.
- Provided nourishing and health-conscious food to customers under sanitary conditions.
- Performed tasks pertaining to transportation, preparation and setting up of delivery meals.
- Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
- Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
- Prepared food for special parties and groups.
- Collected payments and observed customers for suspicious behavior.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Collections Agent
First Source Advantage
04.2021 - 07.2021
- Persistently reached out to customers with extremely past due accounts to recover lost revenue.
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
- Counseled debtors on payment options and arranged installment agreements.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance in full.
- Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.
Food Service Worker
McDonald's
08.2020 - 07.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Set up and broke down food service lines quickly to maintain service flow.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Food Service Worker
Ted’s Hot Dogs
06.2019 - 03.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Education
High School Diploma -
Middle Early College Highschool
2885 Main St, Buffalo, NY06-2020
Skills
- Patient-focused care
- Collecting specimens
- Transporting patients
- Documenting behaviors
- Vital sign recording
- End-of-life care
- Conducting intakes
- Range of motion exercises
- Observing responses
- Patient care
- Light housekeeping
- Calm and level-headed under duress
- Feeding, toileting, and bathing assistance
- Valid [NY] driver's license
- Ambulation assistance
- Patient lifting
Timeline
Certified Nursing Assistant
Father Baker Manor
11.2022 - 07.2024
Teacher's Assistant
Aspire Center For Learning
08.2022 - 11.2022
Dietary Cook
Ecmc Terrace View
09.2021 - 11.2022
Collections Agent
First Source Advantage
04.2021 - 07.2021
Food Service Worker
McDonald's
08.2020 - 07.2021
Food Service Worker
Ted’s Hot Dogs
06.2019 - 03.2020
High School Diploma -
Middle Early College Highschool
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