SAQUIB KHAN
Bristol,CT
Summary
Dedicated and technically proficient IT professional with experience in Information Technology, software development, and hardware maintenance. Currently pursuing a Bachelor's degree in Computer Science with a minor in Cyber Security at Central Connecticut State University. Actively seeking a challenging role to leverage my technical skills, excellent communication, and strong work ethic to contribute to a company's success and bottom line.
Overview
7
7
years of professional experience
Work History
User Support Specialist
Connecticut Judicial Branch
02.2022 - 05.2023
- Backup/Restore user's data
- Created user accounts and assigned permissions.
- Installed and configured operating systems and applications.
- Assist with audio/video installations and support
- Assist with state-wide Microsoft Teams system upgrade
- Providing technical support to end-users
- Manage VMWare, storage, Power Automate, Active Directory
- Dell Avamar, Azure AD
- Assisting with technical support, such as troubleshooting hardware and software issues.
- Maintained master RMS list of users across various platforms, and direct and remote access points.
- Installed, configured and maintained computer systems and network connections.
- Patched software and installed new versions to eliminate security problems and protect data.
Assists Project Engineer
Trumpf Inc
08.2021 - 01.2022
- With standard processes regarding Smart Glasses and Visual Assistance Support
- Development of workflows for Technical Service
- Writes technical service documentation together with Product Support
- Data Analytics and Condition Monitoring
- Development of scripts for Condition Monitoring
- Supports programming of features for Condition Report
- Communicates with customers to enable machine connectivity
- Reporting and Analysis for Smart Services projects
Electronic/Technician Tester
Radio Frequency Systems
03.2016 - 02.2017
- Testing and evaluating electronic equipment, components, and systems to ensure they meet specified performance standards and quality requirements
- Using various testing tools and equipment, such as oscilloscopes, multimeters, and logic analyzers, to diagnose faults and troubleshoot problems
- Repairing and modifying electronic equipment as needed
- Maintaining accurate records and documentation of test results, repairs, and modifications
- Communicating test results and recommendations to relevant stakeholders
- Keeping up-to-date with advances in electronic testing techniques and equipment
- Following safety procedures and regulations when handling electronic equipment and components
- Collaborating with other team members, such as engineers and designers, to resolve complex testing and repair issues
- Participating in the design and development of new electronic equipment and systems
- Performing regular maintenance and calibration of testing equipment.
Education
Associate of Science - Information Technology
Naugatuck Valley Community College
Waterbury, CT12.2021
Bachelor of Science - Computer Science
Central Connecticut State University
New Britain, CT05.2024
Skills
- Proficient in Microsoft Office (Word, PowerPoint, Excel, Publisher)
- Familiar with SCCM, Power Automate, and VMWare, Website Updates
- Interpersonal Skills
- Programming Languages
- Analytical Thinking and Problem Solving
- Technical Support
- Software Installation
- Time Management
- Adaptability
Timeline
User Support Specialist
Connecticut Judicial Branch
02.2022 - 05.2023
Assists Project Engineer
Trumpf Inc
08.2021 - 01.2022
Electronic/Technician Tester
Radio Frequency Systems
03.2016 - 02.2017
Associate of Science - Information Technology
Naugatuck Valley Community College
Bachelor of Science - Computer Science
Central Connecticut State University
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