Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Sa'quwone Castillo

Seattle,WA

Summary

Dynamic and dedicated professional with a strong work ethic and excellent customer service skills, honed at Regal Cinemas. Proven ability to resolve conflicts and enhance guest relations while maintaining cleanliness and safety. Adept at multitasking and collaborating with team members to ensure smooth operations during peak times.

Offering strong interpersonal skills and dedication to providing excellent customer service in fast-paced setting. Brings ability to learn quickly and adapt to new tasks, including operating ticketing systems and concession stands. Ready to use and develop communication and problem-solving skills in this role.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

1824
1824
years of professional experience

Work History

Movie Theater Employee

Regal Cinemas
11.2024 - 06.2025
  • Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
  • Collaborated with team members to ensure smooth operations during peak movie seasons and special events.
  • Resolved customer complaints with professionalism, restoring patron satisfaction.
  • Managed multiple tasks simultaneously and completed all assigned duties each shift.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Worked with other staff members for smooth theater operations.
  • Maintained up-to-date knowledge of current films being shown at the theater as well as those coming soon in order to respond effectively to guest inquiries.
  • Implemented crowd control measures during high-traffic periods, promoting safety within the theater premises.
  • Enhanced customer experience by providing timely and efficient service during movie screenings.
  • Performed regular maintenance tasks on theater equipment, prolonging their lifespan and functionality.

Labor Works

Labor Works Temp Service
08.202 - 09.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Education

Associate of Arts - Accounting

North Seattle Community College
9600 College Way N, Seattle, WA 98103
09-2027

High School Diploma -

Roosevelt High School
1410 NE 66th St, Seattle, WA 98115
06-2024

Skills

  • Strong work ethic
  • Excellent customer service
  • Cash handling proficiency
  • Cleanliness maintenance
  • Patience and empathy
  • Scheduling flexibility
  • Problem-solving
  • Cleaning and sanitizing
  • Team collaboration
  • Emergency response
  • Special needs assistance
  • Customer queries and response
  • Positive attitude
  • Teamwork and collaboration
  • Attention to detail
  • Listening skills
  • Problem-solving abilities
  • Multitasking Abilities
  • Analytical thinking
  • Goal setting
  • Guest relations
  • Conflict resolution
  • Professional appearance
  • Reliability
  • Excellent communication
  • Organizational skills
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Customer engagement

Interests

  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Gym Workouts
  • Volunteer Work
  • Watching Movies and TV Shows
  • Reading

Timeline

Movie Theater Employee

Regal Cinemas
11.2024 - 06.2025

Associate of Arts - Accounting

North Seattle Community College

High School Diploma -

Roosevelt High School

Labor Works

Labor Works Temp Service
08.202 - 09.2025