Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Progressive career history in direct patient care, triage and care coordination in fast-paced environments. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Work History
Nurse Care Manager
2 Years 5 Months
AHN Jefferson Hospital | 05.2024 - Current
Directed care coordination initiatives to enhance patient outcomes and optimize healthcare services.
Developed and implemented individualized care plans based on comprehensive assessments.
Collaborated with multidisciplinary teams to enhance patient education and engagement strategies.
Monitored quality metrics and ensured compliance with regulatory standards in patient care delivery.
Outpatient Nurse Coordinator I
9 Months
UPMC Children's Hospital of Pittsburgh | 08.2023 - 05.2024
Collaborated with patients, physicians, nurse practitioners to provide the best patient care possible
Facilitated follow-up communications to ensure timely appointment arrangements and resolution of patient questions.
Quality Care Consultant- Curry Hollow Office
3 Years 8 Months
Preferred Primary Care Physicians | 11.2019 - 07.2023
Collaborating with patients, physicians, nurse practitioners to provide the best patient care possible
Post-discharge check in to ensure appointments are made and patient questions are answered
Drove to patient pharmacy to pick up prescriptions and delivered to patient's house.
Care Manager- Trauma Intensive Care Unit
9 Months
Allegheny General Hospital | 02.2019 - 11.2019
Collaborate with physicians, nurses, therapists and patients to develop an accurate discharge plans
Care Manager- Complex Medical Care Unit
8 Months
Allegheny General Hospital | 06.2018 - 02.2019
Collaborate with physicians, nurses, therapists and patients to develop an accurate discharge plans
Team Leader/ Rehabilitation Registered Nurse
10 Months
The Children's Institute | 07.2017 - 05.2018
Accurately documents all elements of nursing assessment, treatments, and medications
Self-directed with astute judgment skills
High level of personal accountability.
Professional Staff Nurse- Emergency Department / Medical/Surgical Floor
9 Years 2 Months
Children's Hospital of Pittsburgh of UPMC | 05.2008 - 07.2017
Accurately documents all elements of nursing assessment, treatments, and medications
Self-directed with astute judgment skills
High level of personal accountability.
Education
Master of Science in Nursing - Leadership and Education and Master of Business Administration
Carlow University | Pittsburgh, Pennsylvania
Bachelor of Science in Nursing - Online
Clarion University of Pennsylvania | Oil City, Pennsylvania
Bachelor of Science in Business Administration
Clarion University of Pennsylvania | Clarion, Pennsylvania
Skills
Nursing license RN595543 expires 10/27
CPR expires: 03/2027
Compassionate and Caring
Clinical judgment
Care Coordination/ Case Management
Efficient and reliable team player
Emergency care
Adaptable
Excellent Patient evaluation
Excellent customer service skills
Timeline
Nurse Care Manager
AHN Jefferson Hospital
05.2024 - CurrentRead More
Outpatient Nurse Coordinator I
UPMC Children's Hospital of Pittsburgh
08.2023 - 05.2024Read More
Quality Care Consultant- Curry Hollow Office
Preferred Primary Care Physicians
11.2019 - 07.2023Read More
Care Manager- Trauma Intensive Care Unit
Allegheny General Hospital
02.2019 - 11.2019Read More
Care Manager- Complex Medical Care Unit
Allegheny General Hospital
06.2018 - 02.2019Read More
Team Leader/ Rehabilitation Registered Nurse
The Children's Institute
07.2017 - 05.2018Read More
Professional Staff Nurse- Emergency Department / Medical/Surgical Floor
Children's Hospital of Pittsburgh of UPMC
05.2008 - 07.2017Read More
Clarion University of Pennsylvania
Bachelor of Science in Business Administration
Read More
Clarion University of Pennsylvania
Bachelor of Science in Nursing from Online
Read More
Carlow University
Master of Science in Nursing from Leadership and Education and Master of Business Administration