Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Adams

Las Vegas,NV

Summary

Diligently promotes warehouse functions to meet production goals and customer needs. Polished in managing fast-paced work, inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude

Overview

15
15
years of professional experience

Work History

Shipping Administrator

Soligent
12.2022 - Current
  • Oversaw warehouse crew stocking inventory and preparing loads.
  • Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
  • Monitored and tracked shipments to determine timely delivery and minimize delays.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Reviewed paperwork to determine priorities and set schedules.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Generated end-of-day reports covering shipments, productivity, and financial totals.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
  • Developed useful shipping systems to establish cost-effective delivery of products.
  • Processed returns and updated accounts.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Trained new team members on proper and safe use of tools and equipment.
  • Assigned tasks to team members to complete within designated time frames.

Transportation Manager

Aramark
05.2022 - 09.2022
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Organized records of vehicles, schedules and completed orders.
  • Coordinated driver dispatch to accomplish daily requirements.
  • Developed and maintained knowledgeable and productive team of employees.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Observed staff to review compliance and safety to minimize losses due to violations or damage.
  • Oversaw team of 60 drivers by reviewing performance to promote timely and efficient deliveries and operations.
  • Prepared and updated employees' daily work schedules and resolved delivery problems.
  • Performed as Manager on Duty.
  • Posting corporate policies & procedures.
  • Managing Hours in Kronos.
  • Attends bi-weekly Labor Management Committee & Safety Communications Committee meetings.



Warehouse & Transportation Manager

3 Little Pigs
11.2020 - 02.2022
  • Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
  • Observed staff to review compliance and safety to minimize losses due to violations or damage.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Prepared and updated employees' daily work schedules and resolved delivery problems.
  • Communicated with customer service and sales teams to improve productivity and service ratings.
  • Organized records of vehicles, schedules and completed orders.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Collaborated with planner to schedule and implement backhaul processes to meet third-party backhaul goals.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Developed SLA's for carriers and logistics providers, meeting defined requirements through daily management and process improvements.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Developed and maintained knowledgeable and productive team of employees.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Collaborated with manufacturing and supply chain management.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Conducted research to address shipping errors and packaging mistakes.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Secured discounts from third-party logistics service providers to deliver substantial cost savings.
  • Oversaw team of 5 drivers by reviewing performance to promote timely and efficient deliveries and operations.

Customer Care Specialist

US Hydrations
08.2017 - 11.2020
  • Took ownership of customers issues to follow problems through to resolution.
  • Verified accuracy of customer account information and updated when necessary.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Used exceptional communication to connect with customers, assess needs and present solutions.
  • Directed customers to appropriate departments for additional support.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Reviewed order data to verify transactions and shipping dates.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Collaborated with internal departments to verify customer satisfaction and order accuracy.
  • Analyzed data to prepare reports and identify process improvements.
  • Processed customer orders in line with established policies and procedures.
  • Communicated with customers to address order inquiries, changes and cancellations.
  • Assisted customers by providing tracking information and resolving shipping or merchandise issues.
  • Input order information into system and updated customer accounts to document and track customer orders.
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.
  • Monitored and tracked inventory to achieve prompt order fulfillment.
  • Developed and implemented strategies to increase efficiency in order processing.
  • Updated company tracking system with latest information.
  • Generated invoices and shipping labels to properly bill and ship customer orders.
  • Adhered to legal regulations to run compliant operations.

Production Coordinator

XPO Logistics
03.2009 - 08.2017
  • Liaised with production manager, suppliers and vendors to support production needs.
  • Monitored and tracked progress of all production tasks for on-time delivery.
  • Collaborated with production team to support effective resource allocation.
  • Coordinated with production team to support productivity targets and deadline management.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Reviewed in-house stock to determine materials availability for production jobs.
  • Developed and maintained efficient production processes and procedures.
  • Managed inventory and supply chain functions for production materials and equipment.
  • Created and maintained detailed reports and schedules of all production tasks.
  • Created and maintained schedules and provided internal support for manufacturing teams.
  • Assisted with budgeting and accounting of production-related tasks.
  • Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Communicated scheduling with employees to promote on-time delivery.
  • Successfully identified discrepancies and recommended changes to inventory to increase profits.
  • Developed production and inventory reports for management and sales managers each quarter.
  • Collaborated with cross-functional teams to align production plans with customer requirements.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.
  • Devised and implemented efficient processes for production tracking and inventory control.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Prepared and maintained comprehensive production reports to highlight production developments for management review.
  • Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
  • Completed physical inventory counts each month.
  • Audited and corrected discrepancies in inventory numbers.
  • Completed daily cycle counts to maintain accuracy of records.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Used equipment like forklifts and pallet jacks to move inventory.

Certified Forklift Operator

XPO Logistics
03.2009 - 08.2017
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Unloaded materials and goods at designated locations for best project availability.
  • Packed items into appropriate containers for shipment.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Checked items against documentation for accuracy.
  • Unloaded trucks and rail cars and moved materials to staging area.
  • Communicated with floor managers to determine merchandise placement.
  • Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
  • Removed orders from storage, wrapped, and staged for shipments.
  • Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
  • Boosted team performance by moving materials with forklifts, cranes, and other equipment.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Completed cycle counts and monthly inventory.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Maneuvered forklift safely in congested and confined areas.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
  • Weighed materials or products to record weight or other production data on tags or labels.

Education

High School Diploma -

Hanover Area High School
Hanover Township, PA
06.2007

Skills

  • Schedule Planning
  • Rate Negotiations
  • Equipment Operations
  • Vendor Negotiations
  • Schedule Management
  • Personnel Management
  • Staff Training
  • Schedule Coordination
  • Freight Examination
  • Staff Supervision
  • Production Planning

Timeline

Shipping Administrator

Soligent
12.2022 - Current

Transportation Manager

Aramark
05.2022 - 09.2022

Warehouse & Transportation Manager

3 Little Pigs
11.2020 - 02.2022

Customer Care Specialist

US Hydrations
08.2017 - 11.2020

Production Coordinator

XPO Logistics
03.2009 - 08.2017

Certified Forklift Operator

XPO Logistics
03.2009 - 08.2017

High School Diploma -

Hanover Area High School

Similar Profiles

CREATE PROFILE
Sara Adams