Sara Adams
Raleigh,NC
Summary
Energetic leader with a competitive spirit. Passionate about developing teams and exceeding performance metrics. Experience managing anywhere from 65-90 associates and instilling in them how to drive sales, customer loyalty, operational excellence, excellent merchandise presentation, and a competitive attitude. Looking to begin a career in recruiting to use my knowledge of talent development to ensure that employers and candidates find what best suits them to stimulate the best possible business and personal growth.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Kohl's
Knightdale, NC
09.2022 - Current
- Interview, hire, train, and develop associates. Ability to see potential within current and potential employees and identify opportunities for talent advancement.
- Supervise and evaluate staff to help improve skills, achieve daily objectives, and attain advancement. Used consistent and immediate feedback to motivate associates not meeting goals.
- Build schedules based on associate strengths and weaknesses to set my store up for success with meeting company objectives.
- Cultivate a culture where diversity and inclusion is the standard. Encourage the free flow of ideas and give recognition. Lead my store to have the best associate engagement score in the district with my own personal rating well surpassing that.
- Manage merchandising of all store departments, ensuring area supervisors and department leads are executing freight merchandising according to company standards and directives.
- Perform sales analysis regularly in order to make informed business decisions with departments that are underperforming.
- Managed the day-to-day operations of the store, including customer service, operations, facility management, etc.
- Conducted performance reviews with staff members to assess individual progress and set goals for future development.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Lead teams through complicated merchandising sets and directives, requiring fast paced decision making.
Manager in Training
Kohl's
Garner, NC
06.2022 - 09.2022
- Learned every aspect of running a store with revenues >20 million.
- Managed merchandising through mens and women's active wear, ensuring the areas were shoppable and were driving sales.
- Handled customer issues and responded to MOD calls throughout the day.
- Facilitated all opening and closing procedures.
Sales Associate
Kohl's
Raleigh , NC
12.2017 - 06.2022
Education
Bachelor of Science - Business Administration
North Carolina State University
Raleigh, NC05-2022
Skills
- Team Building and Leadership
- Employee Coaching
- Hiring and Training
- Customer service
- Merchandising
- Scheduling
- Problem solving
- Sales analysis
- Conflict resolution
Additional development
Assist the Kohls campus team by visiting college career fairs and recruiting for the store internship and leadership trainee positions using phenom. Additionally, successfully mentor an intern and support their development during the duration of the program.
Participated in multiple Kohls community volunteer events giving back to local organizations while building relationships with peers.
Timeline
Assistant Store Manager
Kohl's
09.2022 - Current
Manager in Training
Kohl's
06.2022 - 09.2022
Sales Associate
Kohl's
12.2017 - 06.2022
Bachelor of Science - Business Administration
North Carolina State University
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