Highly motivated individual with extreme optimism towards challenges, spontaneity, and embracing novel experiences. Energetic and punctual individual committed to highest quality of interactions and/or service.
Overview
2
2
years of professional experience
Work History
Hostess
Biaggi's Ristorante Italiano
Naperville, IL
08.2022 - 05.2023
Demonstrated strong interpersonal skills when interacting with customers.
Ensured compliance with health and safety regulations within the restaurant.
Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
Greeted guests and gathered information to seat groups or place on waitlist.
Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Assisted in preparing the restaurant for opening and closing shifts.
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Spoke with patrons to make conversation, answer questions or to respond to complaints.
Hostess
Mesón Sabika
Naperville, IL
03.2022 - 08.2022
In addition to previous hostess occupation:
Handled a consistent high volume of customers for arrangements
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Accommodated guests with children and special needs to promote comfortable dining experience.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Inspected dining areas for any damages or defects.
Guest Services Associate
Top Golf Naperville
Naperville, IL
07.2021 - 12.2021
Greeted every guest at the door in a friendly and welcoming manner.
Registered guests to assign them to a bay or place them on a waitlist.
Ensured the safety and security of guests by instructing established protocols of playing.
Monitored guests playing to prevent hazards and mishandling of equipment.
Organized golf clubs and other equipment throughout the building.
Handled transactions for Top Golf merchandise purchased.
Education
BBA - Business Administration
University of Missouri
Columbia, MO
05-2027
High School Diploma -
Neuqua Valley High School
Naperville
05-2023
Skills
Flexible and adaptable
Effective communicator
Personable
Customer Service
Complaint Handling
Positive and Professional
Education - High School
Neuqua Valley High School, Earned an Indian Prairie Honors Scholar Award (2023), Graduated with a 4.0 GPA, 2019-2023
Accomplishments
Earned Indian Prairie Honors Scholar Award
Graduated High School with 4.0 GPA
Timeline
Hostess
Biaggi's Ristorante Italiano
08.2022 - 05.2023
Hostess
Mesón Sabika
03.2022 - 08.2022
Guest Services Associate
Top Golf Naperville
07.2021 - 12.2021
BBA - Business Administration
University of Missouri
High School Diploma -
Neuqua Valley High School
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