Sara Aguirre

Administrative & Office Management
• Strong organizational and multitasking abilities in fast-paced office environments
• Reception and front-desk management, serving as the main point of contact for walk-ins and callers
• Warmly greeted visitors and maintained a professional, welcoming atmosphere
• Answered and routed calls with professional etiquette; kept detailed logs of all inquiries
• Calendar management, meeting coordination, and scheduling for agents, clients, and brokers
• Managed appointment reminders, follow-ups, and daily workflow support
• Prepared documents, proofread materials, and created presentations and printed packets
• Assisted with meeting preparation, including PowerPoint presentations for sales and rental discussions

Technical & Software Proficiency
• Proficient in Microsoft Office: Word, Excel, Outlook, PowerPoint
• Experienced in data entry, database management, and digital file organization
• Managed email communication and distribution lists through Outlook
• Digital filing with Nextcloud and similar platforms
• Scanning, faxing, copying, mailing, and maintaining organized records
• Online purchasing & inventory management for office supplies and Airbnb operations

Customer & Client Interaction
• Provided warm, professional customer service to clients, vendors, and agents
• Handled walk-ins, inquiries, and client communication efficiently and courteously
• Supported real estate agents during open houses and promotional events
• Ensured a positive, comfortable, and professional client experience at all times

Financial & Operational Support/Booking
• Tracked and organized financial records for multiple properties
• Prepared Excel spreadsheets for credit card and bank activity
• Managed bill payments (utilities, insurance, property taxes) with structured payment calendars
• Assisted with bookkeeping tasks, expense tracking, and accurate documentation
• Coordinated deliveries, mail, messenger services, and office errands

Additional Strengths
• Airbnb/VRBO/Booking.com guest support — including deliveries, hospitality tasks, and handling special requests
• Creative with marketing ideas and office promotions
• High attention to detail, confidentiality, and accuracy in all tasks
• Ability to stay calm, focused, and professional in high-pressure situations
• Dependable, ethical, and team-oriented mindset
• Strong communication skills — both verbal and written