Summary
Overview
Work History
Education
Skills
Medical Skills
LANGUAGES
Interships
Timeline
Generic

SARA AL-HAJ

Chicago,IL

Summary

Experienced in complex biological processes and dedicated to ongoing learning in genetic research. Poised to make substantial scientific contributions. Fascinated by technology's rapid evolution and its impact on society, communication, innovation, and industries.

Overview

9
9
years of professional experience

Work History

RBT

Autism Care Therapy
03.2025 - Current
  • Reduced challenging behaviors through the implementation of positive reinforcement strategies.
  • Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
  • Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
  • Supported families in understanding and applying behavioral strategies within the home environment.
  • Promoted socialization and peer interaction with group activities and play-based learning.
  • Maintained a safe, structured learning environment conducive to the individual success of each client.
  • Participated in parent training sessions, empowering caregivers with essential tools for supporting their child''s growth.

Sales Specialist

Apple Inc.
08.2024 - 02.2026
  • Consistently probing for lifestyle questions uncovering customer’s passions and identifying business needs resulting in 13 business intros on track to exceed my business engagement goal.
  • Top 10 in both business linked sales and revenue.
  • Sara you are currently on track to exceed your business goal this quarter and you are showing Exceeding Expectations in your trade in offer rate.
  • Ensure that I remain current with all software updates and training sessions and collected all Apple’s training badges.
  • Demonstrate Apple’s latest products, including the Apple Vision Pro, Apple Intelligence, and upholding Apple’s credo, to enhance customer relationships.

Medical Team and Terminology

Hamad Medical Corporation
01.2022 - 05.2023
  • Maintained equipment readiness for utilization through scheduled cleaning and sterilization procedures.
  • Documented pertinent information pertaining to patients’ specimens and test results.
  • Provided support to medical staff by answering telephones and preparing supply orders.
  • Reviewed test results for completion and abnormalities.
  • Cleaned equipment, replaced components and decontaminated lines.
  • Performed intakes, measured vital signs, and documented symptoms.
  • Provided interpretation of test results for foreign patients as necessary.

Lab Technician - Hematologist

Colorado State University
07.2020 - 07.2021
  • Collaborated with other lab technicians or researchers to share findings and seek input on complex problems.
  • Verified adequate supply of antigens, antisera and other in-house produced materials to meet production needs.
  • Ensured compliance with all applicable regulations pertaining to laboratory work, including those from government agencies or accrediting bodies.
  • Analyzed sample data to identify trends or anomalies that may require further investigation.
  • Troubleshooted equipment malfunctions with laboratory equipment and made minor repairs. Conducted check-ins, labeled samples, and created testing matrices for sample processing.
  • Organized research documentation, laboratory certificates and test results.

Lab Assistant

University of Illinois at Chicago
11.2018 - 11.2019
  • Recorded test data using appropriate software (LabNext, LabCollector LIMS, Apex LIS) and databases.
  • Organized research documentation, laboratory certificates, and test results.
  • Provided comprehensive training to lab assistants on essential techniques such as: chromatography gel electrophoresis, pipetting, PCR, cell culture, western blotting, microscopy, flow cytometry, extraction and storage of biomolecules, safety procedures, and equipment usage.
  • Ensured sterilization of glassware, specifically microscopes to ensure a clean and safe working environment.

Front Desk Receptionist - Disability and Special needs Department.

Moraine Valley Community College
07.2017 - 08.2018
  • Managed a high volume of calls per day to appropriate recipients using multi-line system
  • Documented all inquires, complaints and comments as well as action taken in response.
  • Greeted incoming guests and directed individuals to appropriate personnel.
  • Coordinated office cleaning and lobby organization for office and meeting areas.
  • Sorted and distributed incoming mail and coordinated pickups for outgoing parcels.
  • Treated visitors in a friendly and approachable manner.

Orientation Leader

Moraine Valley Community College
01.2017 - 06.2017
  • Collaborated with HR personnel to address hiring and orientation needs.
  • Maintained accurate records regarding attendance, completed orientations and further training needs.
  • Drafted and distributed handbooks, detailing policies and procedures.
  • Responsible for managing social media platforms in which further engage incoming students prior of their arrival on campus.
  • Guided students through their academic curriculars (i.e. course requirements).

Education

Bachelor - Genetics and Biological Sciences, Foreign Languages and Educational Studies

University of Illinois at Chicago
Chicago, IL
12.2019

Masters of Biological Science - Healthcare Management and Informatics

Colorado Technical University
07.2021

Skills

  • Orientation Management
  • Community Outreach
  • Student Assistance
  • Scheduling Appointments
  • Case Management
  • Team Building
  • Organizational Skills
  • Visitors Relations
  • Calendar Management
  • Microsoft Office Proficiency
  • Call Management
  • Basic Accounting
  • Tour Leadership
  • Event Planning
  • Decision Maker
  • Project Coordinating
  • Documentation and Reporting
  • Human Resources Support
  • Campus Knowledge
  • Adaptability
  • Files Management
  • Office Management
  • Critical Thinking
  • Customer Service
  • Safety Instructions
  • Technical Support
  • Mail Handling
  • Documents Management
  • Data Entry
  • Active Listening
  • Attention to Details
  • Leadership Development
  • Multi-Line Telephone Systems
  • Data collection
  • Social skills development
  • Incidental teaching
  • Reinforcement strategies
  • Behavior reduction strategies
  • Individualized education plans
  • Sensory integration
  • Visual supports
  • Emotional regulation
  • Transition planning

Medical Skills

  • Cardiopulmonary Resuscitation (CPR).
  • Appointment Setting.
  • Electronic Medical Records.
  • Medical Terminology.
  • Empathy.
  • Medical Scheduling.
  • Life Support.
  • Electrocardiogram (EKG).
  • Computer Literacy.
  • Teamwork.
  • Patient Preparation.
  • Phlebotomy.
  • Multitasking.
  • Medical Problem Solving.
  • Medical Coding.
  • Medical Organizations.
  • Telephone Skills
  • Vital Signs Measurements.

LANGUAGES

English Native
Arabic Native
French Intermediate

Interships

  • Empower Internship program at the University of Illinois at Chicago and Rush Hospital - Spring 2019
  • Genetics Lab Tech Internship - Spring 2019.
  • RBT intership

Timeline

RBT

Autism Care Therapy
03.2025 - Current

Sales Specialist

Apple Inc.
08.2024 - 02.2026

Medical Team and Terminology

Hamad Medical Corporation
01.2022 - 05.2023

Lab Technician - Hematologist

Colorado State University
07.2020 - 07.2021

Lab Assistant

University of Illinois at Chicago
11.2018 - 11.2019

Front Desk Receptionist - Disability and Special needs Department.

Moraine Valley Community College
07.2017 - 08.2018

Orientation Leader

Moraine Valley Community College
01.2017 - 06.2017

Masters of Biological Science - Healthcare Management and Informatics

Colorado Technical University

Bachelor - Genetics and Biological Sciences, Foreign Languages and Educational Studies

University of Illinois at Chicago