Sara Alber

Host

• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Assisted managers with quickly resolving service- and food-related issues.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Bookkeeper

• Maintained and processed invoices, deposits, and money logs.
• Handled and processed monetary transactions, ensuring accurate and efficient management of cash flow within organization.
• Position requires meticulous attention to detail, strong numerical proficiency, and exceptional organizational skills.

Food Runner

• Maintained speed of service for food orders while minimizing errors and complaints
• Kept detailed knowledge of and followed all food safety guidelines.

• Reported back to instructor to receive day-to-day tasks and responsibilities.
• Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
• Sorted, organized, and maintained files.
• Interacted with law enforcement by phone, email, or in-person to provide information.
• Proficiently entrusted by instructor and law enforcement officials to collect and secure critical physical evidence from diverse cases.