Summary
Overview
Work History
Education
Skills
Timeline
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Sara Aldridge

Detroit,MI

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.


I am a hardworking, passionate and multifaceted job seeker with strong organizational skills eager to secure community oriented company that utilizes my strengthens as an impeccable communicator and allows me to employ my interpersonal, event management, leadership and administrative skills.

Overview

8
8
years of professional experience

Work History

Owner

WabiSabi313
01.2020 - Current
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Remained up-to-date on current fashion and consumer trends.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Increased customer engagement through social media.
  • Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
  • Managed content across multiple platforms for widest audience reach.
  • Creatively package and ship all customer orders in a timely manner.
  • Procure and manage all inventory to ensure business runs in an organized and efficient manner.

Business Administrator

Daylight Factory
01.2022 - 11.2022
  • Gave potential clients an overview of provided company services and prices.
  • Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
  • Revised plans to meet changing goals and requirements.
  • Anticipated and prepared required materials for meetings.
  • Managed day-to-day development issues.
  • Developed strategic plans and initiatives.
  • Streamlined workflow.
  • Monitored executive and site schedules to coordinate meetings and corporate events.
  • Translated business priorities into implementable actions.
  • Facilitated fast-paced and dynamic entrepreneurial environment.
  • Schedule all meetings for potential and current clients to review project and discuss best practices.
  • Reconciled business and creative needs.
  • Spearheaded marketing initiatives.
  • Brought on Ghurka, Rivian, SMPLFD, and other high profile and well-known businesses as clients.

Marketing and Customer Service Manager

Bon Bon Bon
02.2020 - 11.2020
  • Provide strategic direction of marketing department for award-winning, woman-owned chocolatier.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Exceeded team goals and collaborated with staff members to implement customer service initiatives.
  • Followed through with client requests to resolve problems.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Create consistent, meaningful content on all social media platforms
  • Oversee the creative development and produce copy for promotional materials, website content, email campaigns, and other marketing-related projects.
  • Deepen relationships with all media to ensure the most effective messaging and positioning of the organization.
  • Communicating with social media followers, including responding to queries promptly.

Department Administrator, Fashion Accessory Design

The College For Creative Studies
01.2019 - 01.2020
  • Manage daily operations of the Department and its facilities
  • Act as a liaison between department chair and other departments within the college
  • Create and execute structures, systems, and processes, in conjunction with College policy
  • Work alongside Career Services and Advising to develop student-oriented events
  • Create and coordinate course scheduling and room assignments; as well as managing facility and faculty needs
  • Manage the departmental budget and resources including: departmental purchasing, payments and financial tracking to ensure all departmental operations are within budget


Event Coordinator

Murals In The Market
09.2016 - 09.2018
  • Organize, curate and implement all-ages, community engaging events for award-winning public arts festival.
  • Develop and implement a strategic communications plan to advance festival's identity via events.
  • Develop and implement community engagement and education strategies.
  • Create event budgets and fundraising plans.
  • Lead site visits and pre-event meetings with clients to discuss the flow and overview of the event and identify any areas of concern.
  • Schedule and conduct event tours for community members, schools and businesses.
  • Create pre- and post event reports to analyze quantitative and qualitative research.
  • Build relationships with potential event clients, sponsors, press, and vendors.
  • Develop and execute social media strategies to promote events.
  • Analyze and optimize marketing data to ensure highest engagement rates across all marketing platforms.

Education

Bachelor of Arts - English

Wayne State University
Detroit, MI
05.2005

Skills

  • Extensive Customer Service Experience
  • Excellent Communication Skills
  • Flexible and Energetic
  • Time Management
  • Business Administration
  • Office Supplies and Inventory
  • Company Event Coordination
  • Social Media Networking
  • Marketing Initiatives
  • Project Management
  • Training Documents
  • Customer Relationship Management

Timeline

Business Administrator

Daylight Factory
01.2022 - 11.2022

Marketing and Customer Service Manager

Bon Bon Bon
02.2020 - 11.2020

Owner

WabiSabi313
01.2020 - Current

Department Administrator, Fashion Accessory Design

The College For Creative Studies
01.2019 - 01.2020

Event Coordinator

Murals In The Market
09.2016 - 09.2018

Bachelor of Arts - English

Wayne State University

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Sara Aldridge