Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Sara Alicia Sanchez

Laredo,US

Summary

Dynamic professional with extensive experience in escrow administration and customer service at Mission Title. Proven ability to build relationships and manage complex transactions while ensuring compliance. Skilled in title examination and problem-solving, consistently delivering exceptional results and enhancing client satisfaction. Recognized for maintaining accurate records and facilitating smooth closings.

Overview

26
26
years of professional experience

Work History

Deputy County Clerk

Webb County Clerks Office
Laredo, TX
06.2025 - Current
  • Assisted in processing official documents and maintaining accurate records.
  • Coordinated public inquiries and provided information to residents effectively.
  • Maintained compliance with county regulations during document handling procedures.
  • Utilized database systems to update and retrieve vital county information efficiently.
  • Provided excellent customer service on the phone and in person to individuals from socially, economically, and culturally diverse backgrounds.
  • Handled incoming calls and emails from customers, employees, and other county offices.
  • Processed all documents related to the recording of deeds, mortgages, and other legal documents.
  • Answered questions from citizens regarding services provided by the County Clerk's Office.

LOAN SERVICING SPECIALIST

PEG Energy
Laredo
05.2023 - 09.2024
  • Provided customer service support by responding to inquiries from internal and external customers regarding loan status or payment information
  • Conducted quality assurance reviews of new loans to ensure accuracy prior to funding approval
  • Maintained loan records in compliance with applicable laws, regulations and guidelines
  • Ensured that all relevant documents were properly filed within established timelines
  • Collaborated with other departments to ensure accurate processing of all loan transactions
  • Generated daily reports on current loan balances, past due amounts
  • Managed a portfolio of assigned loans while adhering to departmental standards
  • Assisted with the preparation of monthly reports, including delinquency statistics, portfolio performance analysis
  • Monitored delinquent accounts and initiated collection efforts in accordance with established policies and procedures
  • Handled monthly billing process by generating account bills and mailing to customers
  • Alerted management of upcoming loan changes needing special attention to facilitate intervention.

BUSINESS DEVELOPMENT/ESCROW OFFICER

Mission Title
Laredo, TX
06.2020 - 04.2023
  • Hired to spearhead the business development for the Laredo office and surrounding areas
  • In less than a year, I renewed my escrow license
  • My daily duties include the dual role of marketer and escrow officer-detailed duties
  • Examined titles for liens, encumbrances or other legal issues that could affect ownership rights
  • Prepared settlement statements reflecting amounts due from buyer and seller at time of closing
  • Oversaw closing process to avoid unnecessary delays during transaction's conclusion
  • Developed and maintained relationships with customers, lenders, real estate agents and attorneys to ensure successful closing of escrow transactions
  • Inspected documents for accuracy to ensure all parties are in agreement prior to closing
  • Compiled documents related to title insurance policies, loan documents and other legal paperwork involved in the escrow process.

ADMINISTRATIVE ASSISTANT TO THE DIRECTOR

BP Newman Investment
, US
08.2010 - 03.2020
  • Administrative Assistant to Mr David Newman duties included arranging all his travel to meet his responsibilities as a franchise for Church's Chicken
  • Managed his daily schedule and maintained the rest of the company informed via memorandums and email distribution
  • I handled all loans and real estate transactions, ensuring the proper collection of documents
  • Answered incoming calls in a professional manner while providing accurate information about services offered by department
  • I honed my communication skills during my time as Mr Newman's assistant managing his business and personal schedule to ensure no over laps between his professional responsibilities as the President of BP Newman Investment and his time away from the company
  • After the passing of Mr Newman, I continued assisting Mrs Newman in getting all her late husband's affairs in order I was an integral part of executing his Estate plans and in setting up Mrs Newman's new role within the company structure
  • Served as a liaison between the Director's office and other departments within the organization.

DIVISION ORDER ANALYST

Sanchez Oil & Gas Corporation
, US
07.2006 - 11.2007
  • Primary duties included maintaining division orders to ensure that the proper name and address records match and the division of interest for new setups
  • I was in charge of making all the necessary changes to reflect the proper ownership interest and name/address changes and maintaining constant communication of all changes with the accounting department to report any modifications in the company's accounting system
  • In the scope of my duties, I reviewed all the titles of any properties the company was involved in concerning wells
  • I reviewed title opinions, addressed curative issues, and examined instruments sent by owners for any requested changes in interest
  • I also checked the terms of all oil and gas leases within producing properties, verified that minimum royalty payments were met as scheduled, and periodically followed up on suspended royalty accounts
  • During my duties, I also prepared and mailed out orders to each owner of new wells and any changes to existing ones
  • During my brief time with this company, I had an excellent working relationship with the owners during the inception of the wells, and I maintained constant communication with them to make them feel at ease with their investment.

ACCOUNTS PAYABLE CLERK

Tetra Technologies
, US
02.2003 - 07.2006
  • My primary duties included data entry, reconciliation of accounts, and problem resolution
  • Specific functions included entering data into the accounting system once the matching of invoices to purchase orders was complete
  • Upon reconciliation, at the end of the month, I was responsible for reporting to the account payable supervisor that all proofed invoices were ready for payment
  • At this point, all invoices had been matched with a purchase order and the receiving documents
  • Maintain a working rapport with all vendors and suppliers to ensure prompt payment of their outstanding invoices with our company.

ESCROW OFFICER

Laredo Title and Abstract Corporation
, US
09.2003 - 02.2006
  • Duties included reviewing commitments, coordinating the clearing of title requirements between various parties, preparing HUD statements, and closing documents, closing the transaction, and other responsibilities related to commercial and residential transactions
  • In my duties, I was charged with abstracting property records to determine the condition of the title, ordering tax certificates, preparing title search reports, and assisting the title examiner and other escrow-related functions
  • In the day-to-day responsibilities of my position, I would open escrow files and set up new records, process the data by receiving and completing forms, transmitting escrow instructions and other documents to a lender and all interested parties
  • When closing an escrow file, I would ensure all closing statements were accurate and ready for signatures
  • As responsible for such documents, I would proofread and correct any file errors
  • After the transactions between the parties, I would transmit disbursements of monies held in escrow
  • In addition to my duties as an escrow officer, I would sometimes perform general clerical functions such as maintaining the bookkeeping records on construction disbursement cases, posting the appropriate accounts and forwarding any necessary information to our headquarters
  • One central facet of this business is customer relations; I pride myself on my determination to provide excellent customer service
  • As a result, during my tenure with both companies listed above, my reputation amongst lenders and sellers has been excellent.

ESCROW OFFICER

South Texas Title and Abstract Corporation
, US
09.1999 - 02.2003
  • Duties included reviewing commitments, coordinating the clearing of title requirements between various parties, preparing HUD statements, and closing documents, closing the transaction, and other responsibilities related to commercial and residential transactions
  • In my duties, I was charged with abstracting property records to determine the condition of the title, ordering tax certificates, preparing title search reports, and assisting the title examiner and other escrow-related functions
  • In the day-to-day responsibilities of my position, I would open escrow files and set up new records, process the data by receiving and completing forms, transmitting escrow instructions and other documents to a lender and all interested parties
  • When closing an escrow file, I would ensure all closing statements were accurate and ready for signatures
  • As responsible for such documents, I would proofread and correct any file errors
  • After the transactions between the parties, I would transmit disbursements of monies held in escrow
  • In addition to my duties as an escrow officer, I would sometimes perform general clerical functions such as maintaining the bookkeeping records on construction disbursement cases, posting the appropriate accounts and forwarding any necessary information to our headquarters
  • One central facet of this business is customer relations; I pride myself on my determination to provide excellent customer service
  • As a result, during my tenure with both companies listed above, my reputation amongst lenders and sellers has been excellent.

LOAN PROCESSOR

Valley Mortgage
, US
07.2006
  • As a loan processor, I would review all documents received in the loan database system to initiate a loan application process
  • I would work with borrowers on appraisal conditions and other loan requirements
  • I would review all pertinent documents to ensure compliance with underwriting guidelines upon completion of this review, and I would submit the completed loan package to the underwriters
  • In the course of my day-to-day duties, I would maintain all records in the company's database as well as monitor the progress of each loan to avoid any unnecessary delays
  • To make sure that the customers, as well as the company's expectations, were met, I would constantly communicate with the borrowers and loan officers to provide continuous updates on the loan process.

ASSISTANT ESCROW OFFICER

Border Title Group
, US
07.2006
  • Duties available upon request

Education

Laredo Community College
Laredo, TX

High School -

Dr. Leo G. Cigarroa High School
TX

Skills

  • Customer account review
  • Effective communication
  • Problem-solving aptitude
  • Administrative support
  • Financial monitoring
  • Problem solving
  • Collections management
  • Professional demeanor
  • Title abstracts
  • Customer service
  • Time management
  • Relationship building
  • Document management
  • Loan processing
  • Title examination
  • Escrow administration

Activities

  • Princess Pocahontas Council Member, 2017 - Present
  • Elysian Social Club Member, 2023 - Present
  • Cub Scouts of America; Den Mother Pack 91
  • Bonnie Garcia Elementary Basketball Booster, 2003 - 2009
  • Stallions Basketball Sponsor Summer Youth League, 2005 - 2006
  • Vice-President LULAC Council, 1988
  • San Agustin Cathedral Financial and Parish Council

Timeline

Deputy County Clerk

Webb County Clerks Office
06.2025 - Current

LOAN SERVICING SPECIALIST

PEG Energy
05.2023 - 09.2024

BUSINESS DEVELOPMENT/ESCROW OFFICER

Mission Title
06.2020 - 04.2023

ADMINISTRATIVE ASSISTANT TO THE DIRECTOR

BP Newman Investment
08.2010 - 03.2020

DIVISION ORDER ANALYST

Sanchez Oil & Gas Corporation
07.2006 - 11.2007

LOAN PROCESSOR

Valley Mortgage
07.2006

ASSISTANT ESCROW OFFICER

Border Title Group
07.2006

ESCROW OFFICER

Laredo Title and Abstract Corporation
09.2003 - 02.2006

ACCOUNTS PAYABLE CLERK

Tetra Technologies
02.2003 - 07.2006

ESCROW OFFICER

South Texas Title and Abstract Corporation
09.1999 - 02.2003

Laredo Community College

High School -

Dr. Leo G. Cigarroa High School

Similar Profiles

CREATE PROFILE
Sara Alicia Sanchez
Want your own profile? Build for free at Resume-Now.com