SARA ALJUBOORI

• Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
• Conducted regular performance evaluations to identify areas for improvement and develop targeted action plans for continuous enhancement of IT services.
• Coordinated technical training and personal development classes for staff members.
• Measure and track goal numbers; revenue, costs, budget, payment, and distribution for Technology Department.
• Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
• Oversaw contract administration activities, including drafting agreements, negotiating terms, managing renewals, and addressing disputes or discrepancies as needed.
• Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.
• Streamlined procurement processes for increased efficiency and cost savings through the implementation of digital tools and automation.
• Led sourcing process for new vendors to get quality products and services and mitigate risk.
• Collaborated with internal stakeholders to understand departmental needs, developing tailored procurement solutions that met their requirements while minimizing costs.
• Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Reduced manual labor with the development of automated scripts for frequently performed tasks.

Sr. Cloud Product manager serving customers' cloud migration projects, responsible for all project related activities including but not limited to:

• Lead cloud deployments and work closely with development teams and stakeholders.

• Collaborate with the respective UI/UX teams to assist in designing the best product in terms of End User experience.

• Business requirement definition, resource allocation, cost estimation, project scope, and project execution timeline in coordination with functional partners.

• Define product scope through Agile Methodologies (Scrum and Kanban) to maximize work efficiency across teams.

• Keeping track of trends in industry and of competition

• Map Product backlog through Story writing and mapping utilizing Jira.

• Facilitate technology discovery sessions between internal stakeholders and customers to investigate a new solution through a proof-of-concept effort or to custom build a new solution.

• Measure and track goal numbers; revenue, costs, budget, payment, and distribution.

• Analyze, build, and update financial reports to highlight ROI and KPI.

• Build custom event-based reports, per stakeholders' request.

• Maintain a strong high performing culture within the scrum teams.

• Evaluated and implemented several new technologies for manufacturing team in support of ERP system upgrade from desktop version to cloud version.

• Internal IT consultant to the technical and functional business teams on new technologies and best practices.

• Hiring manager for all additional contracted resources to manage project timeline and delivery. Including, but not limited to; developers, LV2 network technicians, and business analysts.

• Product Manager responsible for upgrading and maintaining company's Contract Lifecycle Management process
• Part of a broader project team that lead an API integration effort to upgrade Legal/Procurement team process from manual contracts drafting and negotiating through email and MS Word, to an automated and scalable process with iCertus, and then Conga/Apptus SaaS solutions
• Responsibilities include, but not limited to:
• Complete re-design of the Contract Drafting and Negotiating process, identified that Legal system contracts management and repository were not consistent across the organization, and over time a lack of centralization and legal control has evolved
• Re-designed access management and job roles, restructured centralized procurement department, rigor and discipline put in-place for a control plan to ensure Legal contracts are managed by the proper resource level.
• Manage the entire CLM product life cycle from strategic planning to tactical outcomes
• Lead the product implementation of CLM
• Build and maintain relationships with stakeholders and development teams
• Ensure workflows, processes, tools and applications are of the highest quality standard for the Services organization
• Initiate and drive process improvements, automation opportunities and service organization
• Develop an understanding of the product user base to support and guide product decision with stakeholders
• Assisting in updates to and influencing changes to processes, roles and duties of Business Units supported by the product
• Ensuring dependencies are prioritized appropriately across the product development teams
• Supporting the product development team in their environment activities; grooming, stand- ups, retrospectives, etc.
• Keeping track of trends in industry and of competition
• Serving as subject matter expert in the CLM product domain
• Own and manage roadmap activities:
• Product planning and strategy development
• Feature valuation/prioritization
• Backlog management
• Definition of acceptance criteria and business outcomes
• Confident communicator that can explain technology to non-technical audiences

• Manage WWT re-sale partnership with MS Azure, AWS, and Google for North American operations, including technical support for the following
• Define sales strategy, roadmap, requirements, oversee program execution of global cloud sales.
• Powerful skills in API development, specifically for end user experience
• Build, analyze and manage Cloud sales reports to examine trends and highlight gaps to seek new ways to increase Cloud sales profit.
• Responsible for establishing and maintaining ISV co-sell scorecard for Azure, AWS, and GCP.
• Have ownership and assurance of scope and direction of Cloud Partners strategy.
• Track and maintain programs incentives across company's Partners and Customers.
• Develop an understanding of competitive market positioning and company's go-to-market strategy.
• Own the enablement and education of program goals and plans to all parties; Cloud Engineers, Sales, business development and Executives.
• Measure and track goal numbers; revenue, costs, budget, payment and distribution.
• Manage and maintain requirements and expectations of Partners KPIs, Metrics, Scorecards and Activities.
• Collaborate with Engineers, Account Managers, and Stakeholders to deliver business specific values.
• Leverage internal teams to drive growth and enablement.

• Sole (SME) for internal Procurement B2B integrations utilizing Oracle ERP Purchasing/Financial module, coupled with a legacy app (Orca - QS) designed and built by internal development teams at WWT to automate a 3 way B2B quote automation process: Orca - Oracle - Cisco.
• Integration of 3 technology platforms
• Engaged cross functional business leaders to promote the benefits of automating an internal purchasing process for internal sales reps and buyers across a vast Logistics Operations departments.
• Personally developed and lead the Automated Internal Purchasing Process, from idea fruition to implementation.
• Managed a large innovative team of Sr
• Oracle Developers, Analysts, and Buyers
• Reduced rework/setup time by 50% across multiple teams and with three vendors: Cisco, Tech Data, and Ingram Micro
• Reduced 80% of Procurement/Buyer time of rework/setup
• Freed up 1.5 FTE time for more value-added activities
• Receive a Leadership Award, a bonus and a promotion following the implementation of this new process.