Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Kept bar presentable and well-stocked to meet customer needs.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
Square Mile Public House
09.2023 - Current
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Serving
Square Mile Public House
09.2021 - Current
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Enhanced customer satisfaction by providing efficient and friendly food service.
Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
Managed cash register accurately, ensuring proper handling of transactions and tips.
Cultivated warm relationships with regular customers.
Restocked supplies during downtime to continue meeting customer demand for products and services.
Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
Explained menu items and suggested appropriate options for food allergy concerns.
Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
Provided exceptional service to large parties, coordinating with the team for smooth operations.
Bartender
Floating Squirrel Dive Bar
05.2021 - 09.2023
Served high customer volumes during special events, nights, and weekends.
Managed cash and ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Nursing Assistant
UPMC Pinnacle
09.2019 - 09.2021
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Nurses Aide
Pleasant View Retirement Home
09.2016 - 09.2019
Reduced instances of bedsores by regularly turning and repositioning patients as per care plan.
Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a willingness to help others as needed.
Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication towards improving overall patient experience and satisfaction.
Contributed to the efficient functioning of the nursing team by promptly responding to call lights and resolving concerns.
Monitored vital signs and reported any abnormalities to the supervising nurse immediately, ensuring timely medical intervention when needed.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted in patient mobility, improving their physical strength and independence with daily activities.
Promoted patient safety by assisting with transfers, ambulation, and falls prevention measures.
Provided emotional support to patients and families during difficult times, fostering trust and rapport.
Nurses Aide
Cherry Street Guest Home
01.2016 - 04.2017
Gave Insulin, Took Blood Pressure, Residents Laundry, Cleaned, Cooked, Gave Baths, Took Residents to Doctors Appointments
Manager
Justice
03.2013 - 08.2015
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cross-trained existing employees to maximize team agility and performance.
customer service ,trained, prepared food
Arby’s
03.2008 - 07.2012
Maintained a clean and efficient work area, ensuring adherence to health and safety regulations.
Reduced food waste by effectively managing inventory levels and kitchen supplies.
Mentored new team members on proper cooking techniques, equipment usage, and sanitation procedures.
Enhanced customer satisfaction by providing high-quality hot food dishes in a timely manner.
Education
Hempfield High School, Landisville Pa, 2010 Graduate -
Associate Degree In Nursing - Registered Nurse
Harrisburg Area Community College, Lancaster Pa
Lancaster, PA
Skills
Timeline
Bartender
YAH BREWS
07.2024 - Current
Bartender
Square Mile Public House
09.2023 - Current
Serving
Square Mile Public House
09.2021 - Current
Bartender
Floating Squirrel Dive Bar
05.2021 - 09.2023
Nursing Assistant
UPMC Pinnacle
09.2019 - 09.2021
Nurses Aide
Pleasant View Retirement Home
09.2016 - 09.2019
Nurses Aide
Cherry Street Guest Home
01.2016 - 04.2017
Manager
Justice
03.2013 - 08.2015
customer service ,trained, prepared food
Arby’s
03.2008 - 07.2012
Hempfield High School, Landisville Pa, 2010 Graduate -