Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Amico

Columbia,PA

Summary

RAMP certified

Overview

17
17
years of professional experience

Work History

Bartender

YAH BREWS
07.2024 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Bartender

Square Mile Public House
09.2023 - Current
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Serving

Square Mile Public House
09.2021 - Current
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Cultivated warm relationships with regular customers.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
  • Provided exceptional service to large parties, coordinating with the team for smooth operations.

Bartender

Floating Squirrel Dive Bar
05.2021 - 09.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash and ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Nursing Assistant

UPMC Pinnacle
09.2019 - 09.2021
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.

Nurses Aide

Pleasant View Retirement Home
09.2016 - 09.2019
  • Reduced instances of bedsores by regularly turning and repositioning patients as per care plan.
  • Contributed to a positive work environment by fostering strong relationships with colleagues and demonstrating a willingness to help others as needed.
  • Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication towards improving overall patient experience and satisfaction.
  • Contributed to the efficient functioning of the nursing team by promptly responding to call lights and resolving concerns.
  • Monitored vital signs and reported any abnormalities to the supervising nurse immediately, ensuring timely medical intervention when needed.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted in patient mobility, improving their physical strength and independence with daily activities.
  • Promoted patient safety by assisting with transfers, ambulation, and falls prevention measures.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.

Nurses Aide

Cherry Street Guest Home
01.2016 - 04.2017

Gave Insulin, Took Blood Pressure, Residents Laundry, Cleaned, Cooked, Gave Baths, Took Residents to Doctors Appointments

Manager

Justice
03.2013 - 08.2015
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.

customer service ,trained, prepared food

Arby’s
03.2008 - 07.2012
  • Maintained a clean and efficient work area, ensuring adherence to health and safety regulations.
  • Reduced food waste by effectively managing inventory levels and kitchen supplies.
  • Mentored new team members on proper cooking techniques, equipment usage, and sanitation procedures.
  • Enhanced customer satisfaction by providing high-quality hot food dishes in a timely manner.

Education

Hempfield High School, Landisville Pa, 2010 Graduate -

Associate Degree In Nursing - Registered Nurse

Harrisburg Area Community College, Lancaster Pa
Lancaster, PA

Skills

Timeline

Bartender

YAH BREWS
07.2024 - Current

Bartender

Square Mile Public House
09.2023 - Current

Serving

Square Mile Public House
09.2021 - Current

Bartender

Floating Squirrel Dive Bar
05.2021 - 09.2023

Nursing Assistant

UPMC Pinnacle
09.2019 - 09.2021

Nurses Aide

Pleasant View Retirement Home
09.2016 - 09.2019

Nurses Aide

Cherry Street Guest Home
01.2016 - 04.2017

Manager

Justice
03.2013 - 08.2015

customer service ,trained, prepared food

Arby’s
03.2008 - 07.2012

Hempfield High School, Landisville Pa, 2010 Graduate -

Associate Degree In Nursing - Registered Nurse

Harrisburg Area Community College, Lancaster Pa
Sara Amico