Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Amrock

Bridgewater,MA

Summary

Accomplished Medical Records Manager with a proven track record at Bridgewater State Hospital - Wellpath, enhancing documentation policies and improving performance. Expert in Microsoft Excel and adept at management, I spearheaded quality assurance initiatives, achieving significant compliance advancements. Skilled in fostering team collaboration, I excel in streamlining processes and safeguarding patient information integrity.

Overview

10
10
years of professional experience

Work History

Medical Records Manager

Bridgewater State Hospital - Wellpath
10.2018 - Current
  • Analyzed quality control assessment findings and developed and implemented methods to improve performance.Scheduled and conducted educational programs to explain and discuss documentation policies and practices.
  • Reviewed open and closed records to comply with medical record documentation policies and reported findings to nursing services director.
  • Liaised with nursing staff to discuss medical records and budget issues.
  • Created and maintained safeguards against unauthorized access and use of computer-based medical records.
  • Developed and implemented record storage and retrieval system to comply with record retention laws and maintain accessibility.
  • Oversite of the daily operations of the Medical Records Department
  • Supervise Medical Record Clerks
  • Certify medical records as true and complete to present as evidence in court
  • Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
  • Abstracted information from records as authorized or requested by insurance companies and other third-party payers.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Any and all other office responsibilities asked of me

Intake & Scheduling Specialist

Caretenders VNA
03.2015 - 10.2018
  • Established rapport with callers to build loyalty and support retention goals.
  • Provided detailed information about available services and requirements.
  • Reviewed and validated patient insurance eligibility
  • Documented calls and appointments using HomeCare HomeBase.
  • Maintained/ordered office and medical supplies for patient care.
  • Responded and triaged calls as received.
  • Scheduled clinicians for weekend home visits.

Clinical Quality Abstractor

Cambridge Health Alliance
05.2014 - 03.2015
  • Participated in quality improvement initiatives to improve patient care.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Conducted research and developed evidence-based clinical guidelines.
  • Assisted in development and implementation of new clinical programs.
  • Provided clinical oversight and support to health care teams.
  • Monitored and maintained clinical supplies, materials and inventory.
  • Identified clinical risks and took appropriate preventative actions.

Education

Bachelor of Science - Healthcare Management

Ashworth College
Norcross, GA
10.2024

No Degree - Medical Office Assistance

Lincoln Technical Institute
Brockton
11.2012

Skills

  • Microsoft Excel, PowerPoint, Word
  • Typing 95 wpm
  • Quality Assurance
  • Management
  • Software Troubleshooting
  • Medical Records
  • Clerical Experience

Timeline

Medical Records Manager

Bridgewater State Hospital - Wellpath
10.2018 - Current

Intake & Scheduling Specialist

Caretenders VNA
03.2015 - 10.2018

Clinical Quality Abstractor

Cambridge Health Alliance
05.2014 - 03.2015

Bachelor of Science - Healthcare Management

Ashworth College

No Degree - Medical Office Assistance

Lincoln Technical Institute

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Sara Amrock