Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Languages
Work Availability
Software
Work Preference
Timeline
Generic
Sara Anderlini

Sara Anderlini

Durham,NC

Summary

Passionate, hardworking developer with a penchant for developing customized interfaces that factor in unique demands for accessibility, reachability, and security. Organized approach to meeting multiple, concurrent deadlines. Pulls from active knowledge of the current technology landscape to promote best practices in web design.

Overview

3
3
years of professional experience
1
1
Certification

Work History

AI Consultant

05.2024 - Current
  • Create training data sets for AI models, based upon factuality, instructions following, verbosity, writing quality, and harmfulness.
  • Pre-train and fine-tune LLMs (Large Language Models), on Italian writing.
  • Analyze and improve grammar, syntax, and sentence structure of both expert-generated training data and AI model-generated text against set criteria.

ServiceNow Developer

BRT SpA
05.2023 - 04.2024
  • Initiated approved changes to processes and workflows based on thorough requirement gatherings and analysis of root causes.
  • Developed and implemented features and functions, including Catalog Items and Record Producers, to enhance organizational processes.
  • Designed custom integrations and contributed to their implementation, leveraging internal Knowledge Base resources within ServiceNow system.
  • Produced clear and concise technical documentation for internal Knowledge Base, facilitating knowledge sharing among end users and personnel.
  • Analyzed trends to identify issues and opportunities for process improvement, contributing to ongoing enhancements.
  • Assisted helpdesk peers in resolving issues and guided system usage and troubleshooting.
  • Produced reports and dashboards to track key metrics and provide insights for management decision-making.
  • Maintained testing environment, committing changes to production instance, according to shared best practices.
  • Customized ServiceNow Virtual Agent through the development of Topics.
  • Reduced dependency on external consultants by 90%.

Accounting Specialist

Comet SpA
05.2021 - 05.2023
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
  • Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
  • Verified items billed against items ordered and reconciled differences through follow-up with vendor.

Education

Professional Certificate - Full Stack Development

Start-2-Impact University

Master's Degree - International Affairs

University of Bologna
Bologna, Italy
03.2021

Bachelor's Degree - Political, Social and International Sciences

University of Bologna
Bologna, Italy
10.2017

Skills

  • HTML5
  • CSS
  • SASS
  • JavaScript
  • TypeScript
  • RESTful APIs and JSON Data Format
  • Reactjs
  • ServiceNow Scripting [Client Scripts, Business Rules, Script Includes, Custom Widgets]
  • Report Generation
  • Workflow configuration
  • Interpersonal Communication

Certification

  • Introduction to Web Development, IBM - June 2023
  • Introduction to Cloud Computing, IBM - June 2023

Languages

  • English
  • Italian
  • Spanish
  • French

Additional Information

  • Legal Permanent Resident

Languages

English
Native or Bilingual
Italian
Native or Bilingual
Spanish
Professional Working
French
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

ServiceNow

JavaScript

HTML5

CSS

Reactjs

TypeScript

Bootstrap

SASS

RESTful APIs

JSON Data Format

Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Location Preference

RemoteHybridOn-Site

Important To Me

Company CultureWork-life balanceCareer advancementPaid sick leavePaid time off401k matchHealthcare benefitsPersonal development programs

Timeline

AI Consultant

05.2024 - Current

ServiceNow Developer

BRT SpA
05.2023 - 04.2024

Accounting Specialist

Comet SpA
05.2021 - 05.2023

Professional Certificate - Full Stack Development

Start-2-Impact University

Master's Degree - International Affairs

University of Bologna

Bachelor's Degree - Political, Social and International Sciences

University of Bologna

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Sara Anderlini