Sara Anderson
Horseshoe Bay,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Licensed Bus Driver. Covered Routes from the early AM to the late PM split shift while still fulfilling 8 hour in office work day duties. Used to working Long hours prepared for many changes throughout.
Overview
33
33
years of professional experience
Work History
Administrative Assistant / Transportation Dept
Lake Travis ISD / School District
02.2012 - 01.2023
- Possess Clas B Comercial Drivers Licence
- Dove School Bus when needed to cover routes.
- Ability to navigate without direction.
- First point of contact and support system for department employees.
- Problem solver. Fast thinker
- Able to professionally defuse stressful situations when needed.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted employee moral by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital District information. Oversaw TimeClock for hourly employees.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Delivered excellent customer service through prompt responses to parents and employee inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues. Support for Drivers and Monitors.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Assisted development and implementation of new administrative procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed department budgets and generated financial reports for management review.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Salon Owner /Cosmetologist /Make-up Artist
Self Employed
10.1994 - 01.2012
- Certified MUD Make-Up Artist
- Product Knowledge. Knowing what the client needs and wants. Color match for skin tones.
- Skin Care Product Knowledge. Cleansers and moisturizers
- Proper application of Make-Up
- Hair, Skin, and Nail health and proper care.
- Styling Products for hair. Shampoos and Conditioners
- Styling Tools proper use and care
- Boosted customer satisfaction by implementing innovative salon services and personalized consultations.
- Increased client retention by delivering exceptional customer service and maintaining a welcoming atmosphere.
- Managed daily operations for salon success, including staff scheduling, inventory management, and financial reporting.
- Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
- Established a positive work environment through open communication channels, fostering strong teamwork among staff members.
- Oversaw daily salon operations and performed general salon tasks.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Utilized best practices theory when selecting vendors and products.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Grocery Bagger /Stocker/Entry Level Cashier
Ralphs Grocery Store
06.1990 - 02.1992
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Assisted cashiers with swift transactions for a streamlined checkout experience.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Ensured proper handling of fragile items to minimize breakages and complaints.
- Promoted store loyalty programs and special offers, boosting customer engagement.
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.
- Supported store management in restocking shelves during slow periods, ensuring product availability for customers.
- Demonstrated adaptability by assisting other departments as needed during peak hours or staff shortages.
- Respected company policies regarding waste reduction, using eco-friendly bags or reusable containers when possible.
- Collected carts from parking lot and designated return locations.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Removed trash, swept, and mopped floors for professional appearance.
- Sorted and stacked finished items.
- Supported merchandising initiatives through meticulous arrangement of products according to planograms.
- Answered customer questions and provided detailed product information.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Kept work areas neat, clean and free from debris.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Interacted with guests in friendly and knowledgeable way.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Worked with customers to pack items according to specific desires and requirements.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Je Boutique Beauty And Business School
El Cajon, CAGrossmont College
El Cajon, CASkills
- Travel Coordination
- Database Management
- Scheduling
- Filing
- Office Administration
- Invoice Processing
- Time Management
- Documentation and Reporting
- Supervising Staff
- Relationship Building
- Product Knowledge
- Continuing Education
Timeline
Administrative Assistant / Transportation Dept
Lake Travis ISD / School District
02.2012 - 01.2023
Salon Owner /Cosmetologist /Make-up Artist
Self Employed
10.1994 - 01.2012
Grocery Bagger /Stocker/Entry Level Cashier
Ralphs Grocery Store
06.1990 - 02.1992
High School Diploma -
Je Boutique Beauty And Business School
Grossmont College
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