Sara Anthony
Denver,CO
Summary
Dynamic professional with a proven track record at Paxton Hardwoods, adept in office management and customer service. Excelled in maintaining confidentiality, enhancing operational efficiency, and driving customer satisfaction. Skilled in financial accounting and clear communication, consistently achieving balanced budgets and streamlined administrative processes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
AR/Office Manager
Paxton Hardwoods
08.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Office Assistant
Marketing Connections
01.2010 - 01.2014
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Prepared and edited documents to produce precise, accurate and professional communication.
Medical Receptionist
St Joeseph Hospital/ObGyn
05.2007 - 10.2009
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Medical Coding and Billing Specialist
Northwest Medical & Billing Services Inc
04.2004 - 10.2006
- Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
- Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
- Reduced errors in medical billings, effectively addressing discrepancies and rectifying issues promptly.
Education
HS Diploma -
Peninsula High School
Gig Harbor, WASkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Scheduling and calendar management
- Bookkeeping
- Account reconciliation
- Mail handling
- Inventory control
- Staff management
- Supply management
- Administrative oversight
- Workflow optimization
- Financial accounting
- Event coordination
- Business administration
- Meeting planning
- Team bonding
- Policy and procedure modification
- Technical support
- Vendor engagement
- Banking operations
- Computer skills
Certification
Pharmacy Level A - On the job training
Medical Billing and Coding - On the job training
Timeline
AR/Office Manager
Paxton Hardwoods
08.2018 - Current
Office Assistant
Marketing Connections
01.2010 - 01.2014
Medical Receptionist
St Joeseph Hospital/ObGyn
05.2007 - 10.2009
Medical Coding and Billing Specialist
Northwest Medical & Billing Services Inc
04.2004 - 10.2006
HS Diploma -
Peninsula High School
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