Sara Anz
Summary
Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Overview
16
16
years of professional experience
Work History
Director of Sales/Medical Scheduler
All Set Healthcare Staffing
Spring, TX
08.2022 - Current
- Managed team of sales representatives, providing guidance, coaching and support.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Worked closely with product teams to understand customer needs and requirements.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Collaborated with marketing teams to help sales campaigns reach target audiences.
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
- Monitored and coordinated workflows to optimize resources.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Prepared sales presentations for clients showing success and credibility of products.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Implemented systems and procedures to increase sales.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Drove sales by developing multi-million dollar contract sales.
- Facilitated business by implementing practical networking techniques.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Answered phone calls and answered questions from potential customers.
- Strategically plan the shifts of employees and patients.
- Organize company and employee data through timesheets
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Devised online scheduling resource to provide employees with real-time access to schedules and time-off requests.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
District Manager
Darque Tan/ Palm Beach Tan
11.2014 - 07.2022
- Created a positive sales and service environment through employee clarity, simplicity, and guidance to customers
- Ensured the highest levels of employee performance and customer service through coordinated staff recruitment and training efforts
- Maximized employee performance through coaching, and leadership-building exercises
- Oversaw personnel issues including hiring, performance rating, salary actions, dispute resolutions, and disciplinary proceedings
- Conducted market research to learn about current trends to continually grow sales in an ever-changing market
- Evaluated analytics and built accurate reports to gain insight into the sales team's performance
- Coordinated and planned sales staff training programs, ensuring they were well informed and prepared to succeed in their positions
- Monitored preferences of customers to determine how to better focus sales efforts and achieve increased value in their purchases
- Recruited new professionals to add to the team
- Resolved the complaints of customers regarding service and sales to ensure their satisfaction
- Managed a District of 8 stores in Houston with a team of over 50 Associates and leaders
- Translated regional business goals into district goals
- Drove and delivered district sales and profit
- Coached and developed store managers
- Monitored daily and weekly business activity against business targets
- Monitored the performance of the Market Attending conferences, events, and meetings
- Prepared, reviewed, and reported on budgets and expenditures
- Responsible for the seeing of between 8-10 company stores
- Prepared store managers' performance reviews
- Evaluated store managers and provided feedback on development opportunities
- Set targets for managers and ensured these were met
- Continuously trained store managers regarding techniques to increase sales and emphasized constant team building
- Promoted from within for management positions and recruited outside the company when necessary
- Reviewed previous sales figures to establish and set future sales goals
- Ability to control labor to the budget week in and week out
- Developed a team of managers on the importance of customer service objectives, sales goals, and team building and cost controls
- Full P&L responsibility.
Sales Account Executive
Crown Staffing
05.2008 - 04.2014
- Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them
- Conducted casual meetings and business lunches with clients to make a personal connection
- Developed and implemented tailored service plans to the needs of clients
- Evaluated the customers' needs and provided service options to meet their requirements
- Followed up with customers ensuring their satisfaction with their purchases
- Fulfilled administrative duties, including completing and filing paperwork, directing a multi-line phone, and setting appointments
- Identified prospective customers with business directories, conferences, and trade shows by following existing clients' leads
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Made cold calls to all prospective clients to inform them of new products they may be interested in, deals, and specific product details
- Negotiated the terms and prices of sales, reaching agreements with customers
- Consulted with company management to develop new strategies for building sales
- Demonstrated how products could solve problems for clients during individual meetings
- Developed relationships with potential and current clients by regularly sending messages and updates
- Followed up with successful sales contracts to further develop the new customer relationship
- Prepared detailed sales quotes and proposals for staffing needs of potential clients.
Education
High school diploma -
Livingston High School
Livingston, TX06.1992
Skills
- Profit & Loss
- Customer service
- Marketing
- B2B sales
- Microsoft Office
- Excel Spreadsheets
- Cost reduction
- Problem-solving
- Training & development
- Budget Analysis
- Retail sales
- Conflict management
- Office experience
- Leadership
- Phone etiquette
- Recruiting
- Payroll
- Cold Calling
- Salesforce
- Relationship Management
- Outside Sales
- Management
- Negotiation
- Client Relationship Management
- Channel Development
- Sales Team Training
- Sales Training and Leadership
- Sales Strategy Development
- Cold calling
- Territory management
- Sales coaching
- Product knowledge
- Active listening
- Sales software proficiency
- Deal closing
- Contract negotiation
- Sales forecasting
- Relationship building
- Industry knowledge
- Decision making
- Lead generation
- Client acquisition
- Sales presentations
- Time management
- Sales strategy
- Sales training
- Analytical thinking
- Performance management
- Goal setting
- Sales team motivation
- Business development
- Sales reporting
- Upselling techniques
- Team leadership
- Organizational skills
- Conflict resolution
- Revenue growth
- Account management
- Sales Targeting
- New Hire Onboarding
- Sales Quota Management
- Digital Sales
- Networking Events
- Sales Processes
- Goal Setting and Achievement
- Appointment Scheduling
- Business Development and Planning
- Customer Complaint Resolution
Timeline
Director of Sales/Medical Scheduler
All Set Healthcare Staffing
08.2022 - Current
District Manager
Darque Tan/ Palm Beach Tan
11.2014 - 07.2022
Sales Account Executive
Crown Staffing
05.2008 - 04.2014
High school diploma -
Livingston High School
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