Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sara Arasteh

Sara Arasteh

San Jose

Summary

With comprehensive experience in Senior Content Analyst/ Quality Assurance Analyst/ Escalation Specialist/ Policy Specialist for Google at Accenture, my role involved collaborating with key stakeholders to define requirements, resolve discrepancies, and ensure the alignment of auditing processes with organizational objectives. I led cross-functional teams and shadowing sessions, ensuring that workflows were optimized and project tasks were completed efficiently. My expertise also includes the auditing of applications, enforcing compliance with relevant policies, and delivering thorough communication of progress to stakeholders. Additionally, I am adept at process improvement, risk management, and leading training initiatives. Fluent in English and Farsi, with proficiency in Microsoft Office, SQL, Java, and other project management tools, I am well-positioned to drive successful project execution and continuous improvement across teams.

Overview

9
9
years of professional experience

Work History

Subject Matter Expert

Accenture
12.2018 - Current
  • Company Overview: @Google, Palo Alto
  • Collaborated with stakeholders at Google to develop requirements, resolve discrepancies during auditing processes, and consulted clients on new policies.
  • Assisting leads with team tasks and performance.
  • Reviewed objectionable content to ensure its platform and user friendly against policy.
  • Extracted detectable business conclusions from manipulating large datasets retrieved from internal DBMS and utilized pivot tables with data visualization and dashboard tools to optimize allocation of workflow resources.
  • Tooling experimentation to determine and finalize policies to apply results to the application.
  • Leading training and shadowing sessions, supporting management role in leadership's absence.
  • Audited applications through manual QA testing according to relevant Trust & Safety policies/SLA and communicated test progress/results to team members & stakeholders.
  • @Google, Palo Alto

Content Analyst

Accenture
05.2016 - Current
  • Company Overview: @Google, San Jose
  • Specialized in review of sensitive content and ensured it was compliant with Google policy guidelines.
  • Knowledge and research of internal policies, fraud investigation, risk management, advertising, and e-commerce.
  • Determined process improvement methods.
  • Reviewing all app content is appropriate and does not contain hidden ads and/or any policy violations based on restrictions, identifying potentially objectionable content.
  • Tested and provided feedback on software and hardware experience, detected existing policy gaps, which led to improved policy guidelines across workflows which led to training new hires.
  • @Google, San Jose

Education

Bachelor - Laboratory Technician

Institute of Medical Education
01.2012

Skills

  • Quality Management
  • Data Visualization
  • Stakeholder Management
  • Auditing Skills
  • Pivot Tables
  • Big Data
  • Dashboards
  • Databases
  • Execution of Experiments
  • QA Testing
  • Safety Principles
  • Team Management
  • Tooling Assembly and Dismantling
  • Friendliness
  • Workflows
  • Risk Management
  • Business Process Improvement
  • Fraud Prevention and Detection
  • E-Commerce
  • Knowledge of Advertising
  • Organisational Policies
  • Perseverance
  • SQL Databases
  • Java (Programming Language)
  • Microsoft Office
  • Communication Skills
  • Data Analysis
  • HTML
  • Adobe Photoshop
  • Risk Analysis
  • Delivery of Projects
  • Google Suite
  • Project Management
  • Resource Allocation
  • Training Activities
  • Business Strategies
  • Content Analysis
  • Microsoft Visio
  • Root Cause Analysis
  • Customer Relationship Management
  • Medical Education

Timeline

Subject Matter Expert

Accenture
12.2018 - Current

Content Analyst

Accenture
05.2016 - Current

Bachelor - Laboratory Technician

Institute of Medical Education
Sara Arasteh