Sara A. Williams
Lawrenceville,GA
Summary
Experienced communications professional with over 5 years of providing marketing and strategic communication support to senior executives and business leaders. Adept at leveraging market and business analysis to create innovative written, print and web content. Recognized and awarded for the capability to develop, recommend and implement instructional marketing and communication goals and objectives. Highly regarded for superior oral, written, and expressed communication skills, professionalism, and authentic leadership style.
Overview
19
19
years of professional experience
Work History
Special Emphasis Portfolio Strategist
The National Science Foundation
03.2024 - 07.2025
- Promoted diversity, inclusion, and equal opportunity in all aspects of employment (e.g., hiring, promotions, awards, performance appraisals, leadership development as well as other training opportunities) for several targeted populations.
- Collaborated with subject matter experts across the agency to design strategies and interventions designed to address identified barriers and met with senior leadership across the agency to strategize a culture action plan for NSF in response to the Dennison Survey results and Maturity model assessment.
- Assessed current DEIA strategies and develops new actions, operational activities, and appropriate timelines to support ongoing enhancement to the agency’s Culture Forward Strategy.
- Evaluated barrier analysis survey data to interpret trends to enhance work performance; by completing reports and making recommendations to managers related to internal administrative operations.
- Developed written outreach materials and informational resources to promote and support diversity and inclusivity. Ensured NSF brand standards are upheld, and all promotional materials are 508 compliant.
- 40hrs/week
Executive Assistant
The National Science Foundation
08.2021 - 01.2025
- Managed daily in person and virtual meetings and scheduling requests. Scheduled AD and senior management attendance for cross-directorate and inter-agency meetings, webinars, interviews, and panel discussions.
- Created and edited innovative, 508 compliant, and NSF branding policy-approved outreach materials, powerpoint presentations, standard operational procedures, employee announcements, program solicitations and promotional flyers for the SBE directorate.
- Prepared and completes all foreign and domestic official travel for the AD, DAD, and front office staff. Assured compliance with the Federal Travel Regulations (FTR) and NSF travel policies/guidance.
- Served as front office timekeeper. Responsible for ensuring timecards for over 15 employees are processed promptly. Ensures accuracy of time is documented with appropriate time codes Works in coordination with NSF payroll team to effectively resolve issues of concerns.
- Key member of the NSF Distinguish Lecture team for SBE. recruited NSF-funded researchers, facilitated the run of show, schedules VIP attendance, and moderated each lecture and Q/A sessions. In addition to Preparing scripts and talking points for program officers and senior executive leadership.
- Managed internal and external web content on multiple SBE-wide programs.
- 40hrs/week
Communication Specialist
National Science Foundation
03.2023 - 03.2024
- Drafted and edited official written correspondence, program solicitations, Memorandums of Understanding (MOU), staff announcements, biographical sketches, and Dear Colleague letters on behalf of the Assistant Director and the SBE Directorate.
- Published internal and external job announcements, position openings, staffing updates, newsletters, program updates and solicitations and other technical documents to web platforms.
- Developed and executed strategic communication plans by conducting internal and external communication audits to increase visibility to the SBE Directorate and its programs and solicitations.
- Liaised between internal departments and external partners during project-based collaborations ensuring timely delivery of high-quality outputs.
Medical Support Assistant
Department Of Defense, Medical Command
11.2018 - 04.2019
- Served as primary small clinic manager of General Surgery. Performed various clerical and administrative duties in support of patient care in multiple areas throughout the hospital. Utilized various electronic healthcare systems medical records and automated systems (e.g., CHCS, AHLTA).
- Managed scheduling templates and calendars of four providers. Scheduled, initial, routine, and maintenance of all general surgery patients.
- Populated end-of-day reports and retrieved patient information for data analysis and quarterly quality assurance review, patient demographics, special accommodations, pre and post-operation care instructions, and case management.
- Maintained patients’ records, both electronic and paper, according to regulations. Interpreted and applied medical terminology in the documentation of patient care and treatment.
- Provided excellent customer service to patients and visitors as the initial point of contact for all general sugary matters via in-person or by telephone.
- 40hrs/week
Marketing and Special Events Specialist
Department of the Army
11.2017 - 11.2018
- Collaborated with Directorate of Family, Morale, Welfare, and Recreation (DFMWR) executive staff, facility managers, and the Office of Public Affairs (OPA) to promote its programs, services and career oppoutinities.
- Applied marketing concepts and knowledge of current social media trends, E-commerce, and technology advancements to various online and printed platforms.
- Designed & Crafted marketing and e-marketing materials on a range of projects for brochures and advertisements: ensured uniformity in the brand language for promotional brands.
- Copy edited and proofread all programmatic content for the MWR's printed magazine The Guide and its web and social media content. Ensuring information was accurate, well organized and adhered to the Associated Press Style book.
- Analyzed customer databases and user surveys to identify purchasing trends, designed new sales and marketing strategies to target existing customers, and developed new revenue streams.
- Hosted 2018 NFL Draft Day featuring the Kansas City Chief (K.C.C.) National Football League team (NFL). Collaborated with external vendors and marketing team. Promoted events via social media (Instagram and Facebook). Created MWR and K.C.C. swag with NFL design team.
- Worked closely with the Office of Public Affairs. Communicating special events and services announcements through their platforms. Scheduling press attendance for high profile events and distinguishing visitors.
- Performed printing and publishing services required of assigned customer base serving as the first contact for all technical aspects of printing and publishing requirements. Distributed promotional material at outreach events and MWR facilities.
- Designed weekly and monthly email campaigns for audiences of over 27,000 accounts. Directed and performed a regular analysis of multiple Social Media Operations.
- Conducted management review of patron programs for Auto Skills, Leisure Travel Services, Animal Shelter, Fitness, and Outdoor Recreation to identify problems and initiated appropriate corrective measures for marketing solutions and strategies.
Allergy and Immunology Subject Matter Expert (SME) and Program Manager
United States Air Force
02.2013 - 03.2014
- Managed the daily operation of Family Medicine/Primary Care Management (PCM) Teams with an empanelment exceeding 13,000 patients yearly ranging from birth to geriatric.
- Managed 5 junior enlisted training records and career portfolios. Ensured they were current on all BLS and EMT certifications. Documented On the Job Training. Wrote awards, performance evaluations and letters of recommendation.
- Created training manuals, instructor and student guides, standard operation procedures and academic examinations for the Immunization Technician Training program and and clinic.
- Served as PCMH (Patient Care Medical Home) Patient Advocate, processed customer complaints, and resolved issues within established guidelines.
- Developed and maintained computerized record management systems to store and process data such as personnel activities and information and produce medical readiness reports for Unit Deployment Manager and executive command.
- 40hrs/week
Immunizations Clinic Manager, Air Education and Training Command
United States Air Force
01.2010 - 01.2013
- Served as Clinic Manager for Family health Primary Care Health Clinic B and Immunization clinic. Managed over 50 military and civilian personnel. Administered immunizations to pediatric and adult patients according to Center for Disease Control and Prevention recommendations and schedules. Managed over 50 military and civilian personnel education and training records.
- Planned and managed a budget of over $250,000. Ordered and managed the logistics of administrative and direct patient care supplies.
- Coordinated four yearly mass immunizations clinics for the local military, retiree, and dependent community. Worked closely with public health officials and Unit Deployment Managers to ensure all active-duty service members were up to date on all immunizations required for mission readiness.
- 40 hrs/week
- Administered immunizations to pediatric and adult patients according to Center for Disease Control and Prevention recommendations and schedules.
- Performed administrative/reception duties, recorded patient history, and obtained vital signs. Conducted periodic data analysis, program evaluation, and risk management for the Immunization Clinic.
- Maintained or assisted with various health record storage and retrieval systems (CHCS/AHLTA/PIMR/DHMRSI).
- Served as primary BLS training instructor for the medical group. Trained over 100 employees annually.
- Education and training manager for the immunizations back up training program (IBT). Supervised, trained, and certified over 50 medical technicians annually. Maintained various computerized record management systems to store and process data such as personnel actions, education and training, deployment readiness.
- Established emergency backup plan for vaccines. Created a fail-safe refrigeration plan for 35K worth of vaccines. Maintained proper cold chain management, transportation and storage procedures and vaccine safety regulations.
- 40hrs/week.
Emergency Medical Technician Intermediate
United States Air Force
01.2007 - 01.2010
- Provided routine and basic life sustaining care to returning wounded soldiers from combat. Facilitated the transport of patients to and from the flight line and onward to their final Medical Treatment Facility.
- Prepared, reviewed, and briefed movement and readiness reports to Unit Deployment Managers and executive commanders.
- Established work schedules and assignments for staff according to workload, space, mission requirements and equipment availability.
- Facilitated the movement and care of over 4K injured soldiers. Successfully launched and recovered over 280 Air Evacuation missions with zero mishaps.
- 40hrs/week.
Education
MBA - Human Resources Management
Park University
Parkville, MO01.2023
Bachelor of Arts - Social Science
Kansas State University
Manhattan, KS01.2019
Associate of Science - Practical Nursing
Community College of the Air Force
01.2013
Skills
- Brand Development
- Strategic planning
- Web content management
- Adobe creative suite
- SEO strategies
- Technical writing
- Public and media relations
- Vendor relations
- Web analytics
- Marketing and advertising
- B2C and B2B marketing
- Customer segmentation
Awards
NSF Directors Award for Administrative Excellence, 2023
For extraordinary commitment to excellence in compassionately supporting the mission of the Social, Behavioral, and Economic Sciences Directorate.
NSF Directors Award for Achievement in Diversity, Equity, Inclusion and
Accessibility and Equal Opportunity, 2023
For exemplary contribution to an inclusive workforce environment by establishing Vets at NSF Employee resource group for NSF Employees.
Special Act Award 2023
For exemplary contributions to communication and knowledge sharing. Establishing presentation repositories, revitalizing email aliases, and comprehensive note-taking. Recognized for exceptional dedication and impact on SBE's success.
Special Act Award 2023
Improvement of the SBE Distinguished Lecture Series (DLS). Recognized for assuming responsibility for revising the series and bringing it under SBE OAD management. Streamlined the process for recruiting lecturers, preparing outreach, materials, and hosting each lecture.
Special Act Award 2022
For improving the SBE executive recruiting practices resulting in high-quality interview experience for candidates and SBE staff. Recognized for completing a revision of the SBE executive recruitment guide and directly applying its procedures onboarding 5 executives in one month.
Timeline
Special Emphasis Portfolio Strategist
The National Science Foundation
03.2024 - 07.2025
Communication Specialist
National Science Foundation
03.2023 - 03.2024
Executive Assistant
The National Science Foundation
08.2021 - 01.2025
Medical Support Assistant
Department Of Defense, Medical Command
11.2018 - 04.2019
Marketing and Special Events Specialist
Department of the Army
11.2017 - 11.2018
Allergy and Immunology Subject Matter Expert (SME) and Program Manager
United States Air Force
02.2013 - 03.2014
Immunizations Clinic Manager, Air Education and Training Command
United States Air Force
01.2010 - 01.2013
Emergency Medical Technician Intermediate
United States Air Force
01.2007 - 01.2010
Associate of Science - Practical Nursing
Community College of the Air Force
MBA - Human Resources Management
Park University
Bachelor of Arts - Social Science
Kansas State University
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