Sara Aynes
Owensboro,KY
Summary
Community driven, heartfelt, and experienced office clerk. Excellent communication and customer service skills to serve a variety of the public's needs. Empowered with a strong sense of compassion and commitment, a trained office clerk with problem solving savvy. Hoping to make a difference, one smile at a time, in your facility. Displays exceptional time management and a positive attitude. Excelled in roles requiring the ability to manage multiple priorities and foster team collaboration.
Overview
5
5
years of professional experience
Work History
Night Manager
Tropical Smoothie Cafe
02.2024 - 06.2024
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Restocked inventory. Prepped food for use on next shift.
- Provided quality service to the community.
Server
Olive Garden Restaurant
07.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Peer Support Specialist
Mountain Comprehensive Care Center
06.2019 - 01.2020
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
Office Assistant
Mountain Comprehensive Care Center
01.2019 - 06.2019
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Scheduled clients with appropriate therapists as their insurance needs suggested.
- Verify medical insurance and accepted co-pays when necessary.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Offered genuine service with a smile to those we served.
Education
High School Diploma -
Hancock County High School
Lewisport, KY05.2004
Skills
- Customer service focus
- Guest Assistance
- Substance abuse awareness
- Boundary Setting
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Verbal Communication
- Dedicated Team Player
- Administrative Support
Timeline
Night Manager
Tropical Smoothie Cafe
02.2024 - 06.2024
Server
Olive Garden Restaurant
07.2023 - 01.2024
Peer Support Specialist
Mountain Comprehensive Care Center
06.2019 - 01.2020
Office Assistant
Mountain Comprehensive Care Center
01.2019 - 06.2019
High School Diploma -
Hancock County High School
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