Sara Baatil
San Diego,CA
Summary
Multilingual professional with diverse client care experience transitioning to healthcare as a Sterile Processing Technician. Brings strong attention to detail, cultural sensitivity, and proven ability to thrive in high-pressure environments while maintaining precise records and protocols.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Location Manager
Red Effect Infrared Fitness
San Diego, CA
06.2024 - 06.2025
- Managed daily operations of fitness facility and ensured smooth workflow.
- Educated clients on infrared therapy treatments.
- Supervised staff training on equipment care, safety procedures, and hygiene protocols.
- Monitored facility compliance and promptly addressed equipment issues to ensure continuous operation.
Event Assistant
Malibu Farm
San Diego, CA
11.2023 - 06.2024
- Coordinated high-traffic event logistics.
- Collaborated across teams to meet strict timelines and operational standards.
- Maintained calm under pressure while resolving unexpected issues.
Life & Health Insurance Agent
American Income Life
01.2021 - 12.2022
- Managed sensitive client health information, ensuring strict adherence to HIPAA confidentiality standards.
- Guided clients through complex health decisions, demonstrating empathy and precision.
- Ensured regulatory compliance with meticulous attention to detail in documentation.
Multilingual Service Ambassador
Gold Coast Tickets
Chicago, IL
06.2017 - 11.2019
- Provided customer service in multiple languages to a diverse international clientele.
- Maintained accurate records while coordinating logistics for high-profile clients.
- Adapted quickly to fast-paced operations while meeting compliance standards.
Concierge
Grand Hotel et de Milan
Milan, Italy
01.2013 - 09.2013
- Provided personalized service in five languages, ensuring cultural sensitivity, and discretion.
- Managed time-sensitive requests within international hospitality settings to enhance guest experiences.
Education
Business Administration And Management -
Harold Washington College
Chicago, IL12-2020
Sterile Processing Technician Certification -
U.S. Career Institute
Fort Collins, CO10-2025
Skills
- Facility Maintenance
- Basic Sterile Processing Principles
- Knowledge of Surgical Instruments
- HIPAA & Safety Compliance
- Scheduling & Documentation Systems
- Cross-Cultural Communication
- Client Service & Team Collaboration
- Attention to Detail & Problem Solving
Certification
CRCST Exam Passed – Pending 400 Hours for Full Certification (HSPA, 2025)
Languages
English
Native/ Bilingual
Italian
Native/ Bilingual
Arabic
Native/ Bilingual
French
Limited
Spanish
Limited
Timeline
Location Manager
Red Effect Infrared Fitness
06.2024 - 06.2025
Event Assistant
Malibu Farm
11.2023 - 06.2024
Life & Health Insurance Agent
American Income Life
01.2021 - 12.2022
Multilingual Service Ambassador
Gold Coast Tickets
06.2017 - 11.2019
Concierge
Grand Hotel et de Milan
01.2013 - 09.2013
Business Administration And Management -
Harold Washington College
Sterile Processing Technician Certification -
U.S. Career Institute