Sara Bagheri
Seattle,WA
Summary
Results-driven business professional with extensive experience in customer service, hospitality management, and administrative support. Proven track record as a short-term rental host with expertise in managing guest experiences, optimizing property performance, and implementing effective marketing strategies. Demonstrated proficiency in front desk operations, financial management, and multilingual communication, with a strong background in medical interpretation and educational support. Adept at organizing tasks, resolving issues, and maintaining high standards of service and operational excellence. Bilingual in English and Persian, with a commitment to delivering exceptional results and fostering positive relationships in diverse environments.
Overview
8
8
years of professional experience
Work History
Short-Term Rental Host
Self-employeed
Seattle, WA
07.2022 - Current
- Managed all aspects of short-term rental operations, including guest communications, booking management, and property maintenance, ensuring a seamless experience for guests.
- Coordinated check-in and check-out procedures, providing personalized service and addressing any guest needs or concerns to enhance satisfaction.
- Conducted regular property inspections and maintained cleanliness and readiness of the rental space, adhering to high standards of hospitality.
- Implemented effective marketing strategies on platforms like Airbnb, optimizing listings with accurate descriptions, high-quality photos, and competitive pricing.
- Handled financial transactions, including guest payments and security deposits, and ensured accurate financial record-keeping to meet revenue goals.
- Resolved guest issues promptly and professionally, leveraging strong problem-solving skills to ensure a positive experience and receive favorable reviews.
Front Desk Receptionist
Tech City Bowl & Fun Center
Kirkland, WA
01.2020 - 06.2022
- Updated customer information in databases regularly to ensure the accuracy of records.
- Efficiently managed incoming calls, addressing customer inquiries, and directing calls to the appropriate staff to ensure prompt and accurate assistance.
- Ensured a professional and welcoming environment by maintaining a clean and orderly reception area, upholding the business's reputation for excellence.
- Handled payment processing, provided detailed receipts, and ensured correct change was given, contributing to a smooth and efficient customer service experience.
Medical Interpreter
Stratus Indemand
Renton, WA
12.2018 - 11.2019
- Assisted in the translation of written documents such as consent forms, medical records, and patient instructions.
- Provided expert interpretation of verbal and written information during medical examinations, tests, and treatments to ensure precise communication between patients and healthcare professionals.
- Supported healthcare teams by translating telephone conversations between patients, family members, and medical personnel, ensuring clarity in all exchanges.
- Managed sensitive information with discretion by obtaining patient consent for the translation of confidential medical details, maintaining privacy, and compliance with medical confidentiality standards.
Teacher's Assistant
Spectrum Academy
Redmond, WA
02.2017 - 11.2018
- Supported instructional activities and provided comprehensive clerical assistance to facilitate diverse educational needs.
- Collaborated with colleagues to develop instructional plans that meet individual student needs.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
- Greeted parents at school events to provide information about curriculum and activities.
- Coordinated daily tasks between teachers and other staff members.
- Assisted in organizing and supervising events and field trips.
Education
Associate of Arts - Interior Design
Bellevue College
Bellevue, WA05-2025
High School Diploma -
Interlake Senior High School
Bellevue, WA06-2020
Skills
- Organized: Demonstrated ability to efficiently manage multiple tasks and priorities, ensuring timely completion of responsibilities and adherence to deadlines
- Empathy and patience: Ability to empathize with customers, demonstrate patients, and remain calm
- Multilingual Communication: Bilingual in English and Persian, with experience in medical interpretation and facilitating clear communication across language barriers
- Attention to Detail: Focused on accuracy in financial transactions, property maintenance, and adherence to organizational standards
- Time Management
- Efficient in prioritizing tasks and managing time effectively to balance various aspects of business operations and personal commitments
- Strategic Planning
- Ability to develop and implement strategic plans to grow the business, improve operations, and adapt to changing market conditions
- Problem Resolution
- Capable of swiftly addressing and resolving issues that arise, ensuring minimal disruption and maintaining high customer satisfaction levels
Languages
English
Professional
farsi
Native/ Bilingual
Timeline
Short-Term Rental Host
Self-employeed
07.2022 - Current
Front Desk Receptionist
Tech City Bowl & Fun Center
01.2020 - 06.2022
Medical Interpreter
Stratus Indemand
12.2018 - 11.2019
Teacher's Assistant
Spectrum Academy
02.2017 - 11.2018
Associate of Arts - Interior Design
Bellevue College
High School Diploma -
Interlake Senior High School