Sara Baker
Philadelphia,PA
Summary
Organized with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
15
15
years of professional experience
Work History
Office Manager
Master Mechanics Of Mayfair
09.2016 - 05.2022
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Controlled finances to lower costs and keep business operating within budget.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Cashier
Macy's
09.2015 - 02.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
Waitress
Pizza Wings Steaks & Things
09.2007 - 05.2015
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Inspected dishes and utensils for cleanliness.
Education
High School Diploma -
Delran High School
Delran, NJ06.2007
Skills
- Customer Service, Team Bonding, Relationship Building
- Time Management
- Excellent Communication, Positive attitude
- Excels Under Pressure in Fast-paced Environment
- Listen and Follow Directions
- Problem Solving
- Ability to Multitask
- Handling Complaints
- Supply Restocking, Organizing
- Cleanliness
- Telephone Etiquette
Timeline
Office Manager
Master Mechanics Of Mayfair
09.2016 - 05.2022
Cashier
Macy's
09.2015 - 02.2017
Waitress
Pizza Wings Steaks & Things
09.2007 - 05.2015
High School Diploma -
Delran High School
Similar Profiles
Muhammad Usman RafiqueMuhammad Usman Rafique
General Motor Mechanic at Coburg Master MechanicsGeneral Motor Mechanic at Coburg Master Mechanics
Manohar Reddi BaladhurManohar Reddi Baladhur
Goods Receiver at Montcalm MayfairGoods Receiver at Montcalm Mayfair
Niteshkumar ParmarNiteshkumar Parmar
Concierge at Mayfair park residencesConcierge at Mayfair park residences