Sara Barajas
Rowland Heights,California
Summary
Accomplished in elevating guest satisfaction and sales through innovative menus. I excel in quality cocktail building and suggestive selling. I thrive in fast paced high volume situation. With a knack for inventory control and a passion for crafting engaging customer experiences, my blend of hard and soft skills drives tangible results in fast-paced environments. I am a reliable bartender with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
25
25
years of professional experience
Work History
Lead Bartender
Cha Cha's Latin Kitchen
2011.10 - Current
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
- Consulted with managers to organize special events and promotions.
- Closed out cash register and prepared cashier report at close of business.
Director of Food and Beverage / Bartender
McCormick & Schmick's Seafood & Steaks
2013.02 - 2016.01
- Increased overall guest satisfaction by revamping menus and introducing innovative food and beverage offerings.
- Established accurate forecasting systems that enabled precise scheduling and inventory management, minimizing shortages and surplus.
- Handled all liquor inventory as well as P&L and Productivity.
- Responsible for all bar staff and scheduling
- Expanded catering services portfolio by identifying niche markets for growth opportunities within the local area. Was in touch with all local business, creating a productive and sales driven bond between companies.
- Worked closely with craft cocktails and fresh product, hand squeezed.
- Was able to have creative freedom behind the bar, was able to showcase new ideas and recipes.
Bartender/Server/AGM
Buca Di Beppo
1999.02 - 2013.02
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Handled all Inventories including P&L and Productivity reports
- Hired staff for new restaurant openings, trained and coached through first month of Grand Openings for 8 new stores.
Education
GED -
Santiago Canyon College
Orange, CA06.2004
High School Diploma -
Mater Dei High School
Santa Ana, CA06.2001
Skills
- Customer Service
- Suggestive Selling
- Staff Management
- Inventory
- Work well with fresh ingredients
- Superior customer service
- Cleanliness standards
- Upselling strategies
- Food Service
- Bar Equipment Maintenance
Timeline
Director of Food and Beverage / Bartender
McCormick & Schmick's Seafood & Steaks
2013.02 - 2016.01
Lead Bartender
Cha Cha's Latin Kitchen
2011.10 - Current
Bartender/Server/AGM
Buca Di Beppo
1999.02 - 2013.02
GED -
Santiago Canyon College
High School Diploma -
Mater Dei High School
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