Dynamic professional with strong customer service and relationship-building skills. Proven ability to manage tasks efficiently while maintaining high-quality service in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
WAITRESS/CUSTOMER SERVICE
Las americas bakery
Elizabeth, New Jersey
03.2025 - 08.2025
Demonstrated excellent customer service skills while working in a fast-paced environment.
Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
Managed multiple tasks simultaneously while maintaining high quality standards of service.
Processed accurate cash and credit card transactions.
Assisted customers with menu selections, and answered questions regarding food items and beverages.
Managed closing duties such as counting money and cleaning.
Processed payments accurately using POS systems, and handled cash transactions efficiently.
Contributed positively to the team atmosphere in order to promote an enjoyable work environment.
Nail Technician
Alma Dream Nail Salon
Bayonne, New Jersey
09.2024 - 02.2025
Handled all aspects of customer service, including greeting customers, answering questions, and providing advice on product selection.
Assisted clients in selecting nail designs and colors to suit their preferences.
Scheduled, reserved, and booked appointments for clientele for nail and spa services.
Maintained a clean and hygienic work environment by adhering to safety protocols.
Utilized excellent communication skills to explain procedures and answer questions from customers.
Sterilized and disinfected working areas and equipment to eliminate bacteria.
Developed strong interpersonal skills while interacting with customers and building relationships with them.
Administrative Officer
Alcaldia Municipal
Pradera, Valle del cauca. Colombia
02.2023 - 09.2023
Managed daily administrative operations and ensured efficient office workflow.
Coordinated scheduling and maintained calendars for municipal meetings and events.
Enter basic Excel databases, write documents, and archive.