Sara Bechard
Oswego,IL
Summary
Dynamic and motivated professional with extensive experience in elevating company brand through comprehensive skills in project management, digital campaigns, innovative design concepts, event coordination and strategic planning. With additional years of success in Event Coordinating and Managing for high-volume locations and an emphasis on high-end customer service and strategic planning for multi-layered events and operations. Proven ability to boost a positive work environment, manage cross-functional teams, and drive business growth. Enthusiastic and adept at working with colleagues and customers of all backgrounds. Team builder and clear communicator with strong problem solving and planning skills. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Organized and dependable candidate successful at managing multiple projects simultaneously with a high degree of accuracy a positive attitude.
Overview
9
9
years of professional experience
Work History
Marketing Manager and Graphic Designer
Major Threat Restaurant Group
2024.03 - Current
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Elevated brand visibility by developing and executing comprehensive marketing campaigns across multiple digital platforms.
- Created digital image files for use in digital and traditional printing methods.
- Developed creative design for print materials, brochures, banners, and signs.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Coordinated with design and media teams to develop high-quality creative assets.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Researched industry trends to stay current on best practices in graphic design.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Event Coordinator and General Manager
Major Threat Restaurant Group
2018.01 - 2024.03
- Coordinated schedules and timelines for events and staff.
- Creating positive and memorable moments for clients, guests, and staff while keeping a professional and organized atmosphere.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Developed comprehensive risk management plans to minimize potential disruptions during high-profile events.
- Elevated client satisfaction, tailoring event themes and activities to match their vision and objectives.
- Facilitated memorable experiences, overseeing creative direction of event themes, decor, and entertainment options.
- Streamlined vendor selection and negotiation, ensuring high-quality services while adhering to budget constraints.
- Conducted post-event evaluations to gather attendee feedback, leading to continuous improvement of future events.
- Led cross-functional teams, ensuring clear communication and cohesive efforts towards event success.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Bar Manager
Katie O'connors Pint House & Eatery
2016.01 - 2017.04
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Implemented strict hygiene and safety protocols, ensuring safe environment for both staff and patrons.
- Boosted bar revenue by implementing innovative cocktail menus and themed event nights.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
Business Management
Coe College
Cedar Rapids, IAHigh School Diploma -
Minooka Community High School
Minooka, IL05.2012
Skills
- Operations Management
- Customer Service
- Digital Marketing
- Problem Resolution
- Efficient Multi-Tasker
- Staff Management
- Customer Relationship Management (CRM)
- Strategic Planning
- Project Management
- Promotional Events
- Graphic Design
Timeline
Marketing Manager and Graphic Designer
Major Threat Restaurant Group
2024.03 - Current
Event Coordinator and General Manager
Major Threat Restaurant Group
2018.01 - 2024.03
Bar Manager
Katie O'connors Pint House & Eatery
2016.01 - 2017.04
Business Management
Coe College
High School Diploma -
Minooka Community High School
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