Seasoned luxury lifestyle professional with extensive experience managing operations on super yachts and private islands, specializing in delivering exceptional travel experiences for Ultra-High-Net-Worth Individuals (UHNWI). Demonstrated ability to anticipate client needs, resolve challenges proactively, and adapt swiftly to changing priorities, while maintaining composure under pressure. With a proven track record of coordinating complex international logistics, I maintain the highest standards of service in dynamic, fast-paced environments. Through extensive global travel and diverse client interactions, I've developed strong cross-cultural communication skills. I work collaboratively with corporate and family offices, asset managers, and personal household staff to ensure seamless lifestyle management.
Unique position working for a UHNW family on a privately owned island. As part of an international team, our goal is to deliver an unparalleled getaway experience for the Principle family and their guests.
Served as Chief stewardess on private and charter luxury yachts cruising Caribbean, Bahamas, USA and Mediterranean. Responsible for interior operations and providing lifestyle and concierge service to yacht owners and guests. Worked on vessels ranging in size up to 240' feet with teams of up to 30 staff. Responsibilities inluded:
TRAVEL MANAGEMENT
Research and plan extensive and detailed travel itineraries
Arrangement of private and commercial air, villas and hotels, shoreside excursions
CONCIERGE SERVICES
Making bookings and reservations
Personal shopping
Personal errands
PURCHASING
Responsible for stocking yacht interior often in remote locations.
Sourcing and provisioning food and beverages
Personal care items and medication
Interior soft furnishings
Gifts for guests
Personal request items
PROJECT MANAGEMENT
Supervised and scheduled outside contractors and vendors
Worked in tandem with interior decorators
Oversaw interior refits
Supervised and scheduled outside contractors and vendors
Worked in tandem with interior decorators
EVENT MANAGEMENT
Planning, preparation and execution of events including corporate, themed, remote location and events with 150 + guests
SYSTEMS MANAGEMENT
Implementation and management of organizational systems
Wardrobe management - packing , unpacking , inventories
UHNW client experience
Luxury travel background
Cultural intelligence
Concierge services
Project management
Staff management
Account management