Sara Bernardo
Wilmington,MA
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Assistant Manager
Champs Sports
Burlington, Massachusetts
05.2022 - Current
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Evaluated individual and team business performance and identified opportunities for improvement.
Family Care
Boston Celtics
Boston, Massachusetts
10.2022 - 06.2024
- Supervised children's activities and ensured a safe play environment.
- Completed day-to-day duties accurately and efficiently.
- Worked with Celtics staff and other employees during events to support family-focused activities during Celtics games/events.
Customer Service Representative
Target
Wilmington, Massachusetts
10.2019 - 12.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with product inquiries and order issues.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
Management
Salem State University
Salem, MA05-2027
Skills
- Project management
- Scheduling coordination
- Customer service
- Team building
- Employee development
- Sales support
- Staff training
- Data analysis
Languages
Portuguese
Professional
Spanish
Limited
Timeline
Family Care
Boston Celtics
10.2022 - 06.2024
Assistant Manager
Champs Sports
05.2022 - Current
Customer Service Representative
Target
10.2019 - 12.2021
Management
Salem State University