Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sara Beth Barkley

Jonesboro,AR

Summary

Community sales professional with deep expertise in driving revenue growth and fostering strong client relationships. Proven ability to lead teams, adapt to shifting market demands, and deliver results through strategic planning and effective communication. Recognized for strong negotiation skills, customer-centric approach, and team collaboration. Known for reliability and results-oriented mindset, consistently exceeding sales targets.

Overview

11
11
years of professional experience

Work History

Community Sales Director

South Wind Heights
12.2020 - 09.2025
  • Exceeded quarterly sales goals through diligent prospecting and effective negotiation tactics.
  • Improved community engagement by developing and implementing strategic sales plans for diverse markets.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Increased annual revenue through targeted marketing campaigns and customer relationship management.
  • Conducted thorough needs assessments for each client to pinpoint specific requirements and tailor personalized solutions accordingly.
  • Maintained meticulous records of all transactions while adhering to regulatory compliance guidelines.
  • Enhanced brand visibility by participating in community events and representing the company at industry conferences.
  • Advocated on behalf of clients during negotiations, securing favorable terms that foster long-term relationships with the company.
  • Collaborated closely with colleagues across departments to ensure seamless transactions for all parties involved.
  • Mentored new hires, sharing best practices and contributing to their ongoing success within the organization.
  • Built strong partnerships with local businesses, resulting in increased referrals and collaborative opportunities.
  • Coordinated open houses and tours, creating memorable experiences for potential buyers.


Assistant Manager

Tobacco Superstore
09.2019 - 02.2021


  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.

Talent Acquisition Supervisor

TTEC
05.2017 - 01.2019
  • Achieved the Extra Mile award for 2017 Q4 and 2018 Q1 for my positive communication, team work and complementary work ethic.
  • Increased the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
  • Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
  • Created comprehensive reports on recruitment trends and metrics which informed executive decision-making related to workforce planning strategies.
  • Maintained up-to-date knowledge of employment laws and regulations, ensuring compliance throughout the recruitment process.
  • Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
  • Collaborated with HR team members to ensure a seamless onboarding experience for new hires through effective communication and coordination of orientation programs.

Learning & Development Supervisor

TTEC
11.2015 - 05.2017
  • Collaborated with department heads to identify skill gaps and develop targeted training solutions.
  • Conducted thorough needs assessments for individual departments to tailor training solutions accordingly.
  • Optimized existing e-learning courses by incorporating interactive multimedia elements to enhance user experience.
  • Streamlined onboarding processes for new hires, resulting in reduced timetoproductivity.
  • Led cross-functional teams in the design and execution of large-scale company-wide training initiatives.
  • Aligned organizational goals with individual performance objectives through effective coaching and feedback sessions.
  • Mentored junior team members, fostering their growth and increasing departmental expertise.
  • Championed a culture of continuous improvement by encouraging employees to actively participate in ongoing professional development activities.
  • Supervised team duties related to decision support and business intelligence for business users.
  • Evaluated the effectiveness of training programs using key performance indicators and adjusted content as needed.
  • Fostered a culture of innovation within the organization by introducing new learning methodologies and tools, such as gamification and microlearning.

Trainer/Service Delivery Team Lead

TTEC
08.2014 - 11.2015
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Promoted culture of continuous improvement by initiating regular training feedback loops.
  • Analyzed training data to identify trends and areas for improvement, leading to more targeted training efforts.
  • Led cross-functional team to update training curricula, keeping pace with industry changes.
  • Designed and implemented continuous learning platform, ensuring knowledge retention and skill development.
  • Boosted training session effectiveness with integration of multimedia tools.
  • Engaged with subject matter experts to ensure training content accuracy and relevance.
  • Advanced organizational goals through strategic development of training initiatives aligned with company objectives.
  • Provided coaching and mentoring to employees.
  • Facilitated virtual, in-person and blended learning sessions.
  • Utilized variety of instructional design methodologies to create effective learning experiences.

Education

Bachelor of Science - Early Childhood Education- Pre- K-4th

Arkansas State University
Jonesboro, AR

High School Diploma -

Wynne High School
Wynne, AR
05.2001

Skills

  • Sales presentations
  • Sales reporting
  • Client acquisition
  • CRM proficiency
  • Competitor analysis
  • Brand promotion
  • Sales pipeline management
  • Microsoft office expertise
  • Sales closing
  • Financial planning
  • Contracting
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Reliability
  • Excellent communication
  • Organizational skills
  • Onboarding programs
  • Blended learning

Accomplishments

  • Successfully integrated a newly acquired call center over to our platform
  • Successfully ramped and launched multiple new clients across several locations in North America
  • Created job aids and process improvement aids for Training and TA
  • Traveled and trained many new and existing Training and TA associates in North America locations
  • Awarded the Extra Mile Award for 2017 Q4 and 2018 Q1 for my positive communication, team work and going above and beyond to ensure company success by following the values every day
  • Implemented new processes to enhance associate experience and provide greater results through social media marketing and AI.

Timeline

Community Sales Director

South Wind Heights
12.2020 - 09.2025

Assistant Manager

Tobacco Superstore
09.2019 - 02.2021

Talent Acquisition Supervisor

TTEC
05.2017 - 01.2019

Learning & Development Supervisor

TTEC
11.2015 - 05.2017

Trainer/Service Delivery Team Lead

TTEC
08.2014 - 11.2015

Bachelor of Science - Early Childhood Education- Pre- K-4th

Arkansas State University

High School Diploma -

Wynne High School

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Sara Beth Barkley