Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Sara Bolanos

Miami,FL

Summary

Bilingual (Spanish/English)customer service professional with a strong background in healthcare, hospitality, and office environments. Skilled in handling customer needs, communicating clearly under pressure, and supporting safety-oriented procedures. Dedicated to providing compassionate care and exceptional service, with strong teamwork and interpersonal skills ideal for a Flight Attendant role.

Overview

2026
2026
years of professional experience

Work History

Medical Office Assistant

Harbour Medical
2024 - Current

Assist patients and support daily medical office operations with efficiency and professionalism.

Manage sensitive information confidentially and maintain HIPAA professionalism.

Provide clear communication to diverse patients, often under time sensitive conditions.

Coordinate with medical staff to ensure quality patient care.

Nursing Assistant Surgical Department

Clinica Noel
2023 - 2024

Assisted medical staff in the surgical unit by preparing patients and equipment.

Followed strict safety, hygiene, and emergency protocols in high-pressure environments.

Supported patient care before and after surgical procedures.

Maintained composure and professionalism during urgent and critical situations.

Worked closely with multidisciplinary teams to ensure patient safety and quality care.


Costumer Service Representative Shipping Agency

Centro Envios
2024 - 2025

Assisted customers with shipping questions, documentation, and problem resolution.

Communicated clearly and pleasantly under pressure while multitasking.

Prioritized timely and accurate support for diverse customer needs.

Host

Tap42
2025 - Current

Greet and seat guests in a busy service environment, ensuring positive experiences.

Handle requests, concerns, and waitlist management with patience and poise.

Work closely with team members to maintain smooth service flow and guest satisfaction.


Education

Nursing Assistant -

CESDE
Colombia
01-2023

Skills

  • Customer service & Guest Relations
  • Safety Awareness & Urgent Response
  • Bilingual Communication (English/ Spanish)
  • Conflict Resolution & Problem Solving
  • Teamwork & Collaboration
  • Multitasking in Fast-Paced Settings
  • Effective time management

Accomplishments

Recognized for maintaining calm and professionalism while assisting in high-pressure situations.

Consistently followed safety protocols and procedures in healthcare and service environments.

Successfully resolved customer concerns while maintaining a professional and friendly demeanor.


Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Medical Office Assistant

Harbour Medical
2024 - Current

Nursing Assistant Surgical Department

Clinica Noel
2023 - 2024

Costumer Service Representative Shipping Agency

Centro Envios
2024 - 2025

Host

Tap42
2025 - Current

Nursing Assistant -

CESDE
Sara Bolanos