Sara Borris
Sacramento,CA
Summary
Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
SART Advocate
WEAVE Inc.
11.2022 - Current
- Delivered friendly service and offered expert and emotional support in every interaction.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Assisted survivors in navigating processes and procedures to resolve issues, understand rights and express views.
- Collected required paperwork and information to help survivors register for supportive services.
- Cultivated connection and strong client rapport to foster safety and emotional wellbeing for survivors.
- Provided additional external resources as needed for individual needs of each survivor.
Advocate-Celebrating Families
WEAVE Inc.
01.2022 - 10.2022
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
- Supported individuals with legal concerns in dealing with routine needs and complex problems, including court appearances
- Distributed supportive services information to help individuals enhance ways of living and achieve self-sufficiency.
- Conducted onboarding to acclimate participants to program philosophies and benefits.
- Greeted and welcomed new clients, assisting with orientation of programming schedule and rules.
- Answered telephone and coordinated meetings and conferences.
- Completed home-visits, reports, scanning, paperwork and documentation accurately and in timely manner.
- Conducted pre-screening activities to determine eligibility for supportive services.
- Made referrals to appropriate services, following up to confirm client received access to required programs and materials.
- Incorporated exciting and engaging activities to achieve client participation and hands-on learning.
- Advised and counseled clients to help them develop skills and knowledge required to succeed.
- Planned and implemented integrated lessons to meet program standards.
Patient Admitting Representative
Kaiser Permanente
07.2005 - 07.2021
- Offered friendly and efficient service to all Kaiser members, handled challenging situations with ease.
- Obtained necessary legals documents for Inpatient/Outpatient hospital admissions.
- Verified demographic and insurance information for hospital billing.
- Reviewed and collected financial obligations for hospital services.
- Increased customer satisfaction by resolving insurance/billing issues.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Participated hiring, training, and professional growth of employees.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Prepared various written communications, reports and documents to ensure smooth operations.
- Identified issues, analyzed information and provided solutions to problems.
- Developed team communications and information for meetings.
- Collaborated with Leadership to achieve increased productivity and accuracy.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
Certification - Holistic Health
Reiki Master Course- The Sweetest Little Life
Auburn, CA11.2023
General Education - Photography
Sacramento City College
Sacramento05.2019
Certificate of Completion - Energy Work And Psychic Reading
Magdalen University
Sacramento12.2017
Technical Diploma - Surgical Technology
High Tech Institute
Sacramento06.2010
General Education - Foods, Nutrition, And Wellness Studies
Sacramento City College
Sacramento12.2007
CAMTC Certification - Massage Therapy
Healing Arts Institute
Sacramento, CA12.2005
Skills
- Verbal and Written Communication
- Helpful and Service-Oriented
- Organized and Efficient
- Data Entry
- Excellent Communication
- Customer Service
- Administrative and Office Support
- Resolving Problems
- Explaining Policy and Procedures
- Confidentiality and Data Security
Timeline
SART Advocate
WEAVE Inc.
11.2022 - Current
Advocate-Celebrating Families
WEAVE Inc.
01.2022 - 10.2022
Patient Admitting Representative
Kaiser Permanente
07.2005 - 07.2021
Certification - Holistic Health
Reiki Master Course- The Sweetest Little Life
General Education - Photography
Sacramento City College
Certificate of Completion - Energy Work And Psychic Reading
Magdalen University
Technical Diploma - Surgical Technology
High Tech Institute
General Education - Foods, Nutrition, And Wellness Studies
Sacramento City College
CAMTC Certification - Massage Therapy
Healing Arts Institute
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