Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Sara Bowie

Lincoln,NE

Summary

Experienced professional in human resources and administration with a focus on client relations and legal research. Proven ability to enhance operational efficiency while managing complex tasks. Recognized for attention to detail and commitment to exceptional customer service. Skilled in crisis intervention and program development, fostering team collaboration to achieve organizational objectives.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Veterans Service Representative (VSR)

Department of Veterans Affairs
01.2024 - Current
  • Make eligibility determinations for the type of benefit sought
  • Request examinations, re-examination, or opinions to evaluate disabilities resulting from diseases or injuries
  • Review claims cases to ensure all issues have been addressed, apply, and interpret VA laws
  • Conduct interviews by phone with veterans or representatives to explain the full range of VA benefits
  • Prepare and release correspondence for use by other federal, state, and local agencies
  • Utilize various electronic data processing (DEPP) systems to input data for processing claims and generating automated correspondence

Front Office Manager

Life Resources, LLC and The Insight Program (EAP)
08.2021 - 12.2023
  • Managed operations for two businesses, ensuring seamless administrative support for seven mental health practitioners.
  • Coordinated client scheduling to match providers with appropriate services, including in-office and telehealth appointments.
  • Prepared and submitted medical claims to various insurance companies, ensuring accuracy and timeliness.
  • Verified client insurance eligibility to facilitate smooth payment processes.
  • Processed client payments and insurance claims efficiently to maintain budgetary integrity.
  • Provided comprehensive communication services via telephone, email, and text for current and prospective clients.
  • Handled credentialing applications for all providers to ensure compliance with regulations.
  • Streamlined administrative processes to enhance overall operational efficiency.

Human Resources Assistant

Department of the Navy/University of NE at Lincoln, NROTC
05.2018 - 02.2019
  • Delivered administrative support to approximately 40 NROTC students and seven full-time personnel.
  • Facilitated customer service for all UNL students, managing phone inquiries and directing calls.
  • Acted as liaison between Department of Navy and students to ensure effective communication.
  • Evaluated eligibility for Navy ROTC program acceptance and routed information through proper channels.
  • Created and maintained accurate administrative records for all students per regulatory guidelines.

Administrative Assistant/Onboarding

Tabitha
11.2017 - 04.2018
  • Provide administrative support to the Human Resources department and all employees
  • Research requirements for bonus and education assistance, determine eligibility
  • Determine eligibility for employment, process employees through onboarding
  • Coordinate new employee orientation: schedule multiple speakers and meals, prepare employment documentation
  • Provide customer service to over 900 employees, answer phone calls, and transfer to appropriate contact
  • Conduct monthly audits for the Nursing Assistant Registry with the Department of Health and Human Services

Staff Sergeant, Human Resources

Nebraska Army National Guard
07.2001 - 10.2017
  • Provided technical and administrative support to approximately 400 full-time personnel.
  • Evaluated qualifications for full-time employment, ensuring appropriate placements.
  • Served as State Representative for Tricare health benefits, advocating for personnel needs.
  • Researched regulations to maintain compliance with established procedures.
  • Initiated and processed administrative discharge packets, ensuring efficiency.
  • Ensured accuracy of discharge packets submitted to the review board.
  • Managed multiple automated systems, overseeing access for statewide personnel.
  • Processed all financial documents and prepared military correspondence in both draft and final formats.

Education

Certificate For Medical Billing And Coding -

GRANTHAM UNIVERSITY
Little Rock, AR
07.2024

ASSOCIATES DEGREE - PARALEGAL STUDIES

GRANTHAM UNIVERSITY
Lenexa, KS
07.2021

ASSOCIATES DEGREE - BUSINESS ADMINISTRATION

GRANTHAM UNIVERSITY
Lenexa, KS
05.2020

ASSOCIATES DEGREE - MULTIDISCIPLINARY STUDIES

GRANTHAM UNIVERSITY
Lenexa, KS
08.2019

Skills

  • Customer service excellence
  • Conflict resolution
  • Microsoft Office proficiency
  • Attention to detail
  • Team collaboration
  • Time management
  • Data entry
  • Client relations
  • Legal research
  • Reliability
  • Administration and management
  • Continuous improvement

Certification

Certificate for Medical Billing and Coding, National Healthcare Association, 05/06/2026, E3Z3T3M3

References

  • Shawn Vater, Previous Supervisor, 402-525-9870
  • Sarah Hunzeker, Co-worker, 308-383-4000
  • Rachel Oxley, Previous Co-worker, 402-417-8974

Timeline

Veterans Service Representative (VSR)

Department of Veterans Affairs
01.2024 - Current

Front Office Manager

Life Resources, LLC and The Insight Program (EAP)
08.2021 - 12.2023

Human Resources Assistant

Department of the Navy/University of NE at Lincoln, NROTC
05.2018 - 02.2019

Administrative Assistant/Onboarding

Tabitha
11.2017 - 04.2018

Staff Sergeant, Human Resources

Nebraska Army National Guard
07.2001 - 10.2017

Certificate For Medical Billing And Coding -

GRANTHAM UNIVERSITY

ASSOCIATES DEGREE - PARALEGAL STUDIES

GRANTHAM UNIVERSITY

ASSOCIATES DEGREE - BUSINESS ADMINISTRATION

GRANTHAM UNIVERSITY

ASSOCIATES DEGREE - MULTIDISCIPLINARY STUDIES

GRANTHAM UNIVERSITY

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