Summary
Overview
Work History
Education
Skills
Custom
Certification
Timeline
Generic

Sara Branham

moscow

Summary

Seasoned Operations Manager with background in streamlining business processes to improve efficiency and profitability. Skilled at managing teams, reducing operational costs, and implementing strategic business plans. Strengths include leadership, problem-solving skills, and ability to make impactful decisions that drive company growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Manager

Petco
Moscow
10.2024 - Current
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Collaborated with team leaders on quality audits.
  • Addressed customer concerns with suitable solutions.
  • Managed scheduling, training and inventory control.

Student Teacher

University Of Idaho Children's Center
Moscow
10.2023 - 10.2024
  • Communicated regularly with school administrators regarding student progress.
  • Observed lead teacher and provided constructive feedback for mutual professional growth.
  • Prepared teaching materials and visual aids to support lesson objectives.
  • Created lesson plans to incorporate mandated topics and include immersive activities for student engagement.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Established and enforced rules for behavior and procedures to maintain order among students.

Cashier

Walmart
Ponderay
06.2020 - 12.2022
  • Maintained work area and kept cash drawer organized.
  • Followed company security procedures for handling large sums of money.
  • Resolved customer complaints professionally in accordance with company policy.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Housekeeper

Best Western Hotel
Ponderay
11.2021 - 08.2022
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Ensured that all health standards were met during cleaning operations.
  • Provided information about hotel services upon request from guests.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

Assistant Manager

Shingle Mill Blueberry Farm
Ponderay
06.2015 - 09.2020
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Delegated work to staff, setting priorities and goals.
  • Maintained up-to-date knowledge of company products and services.
  • Ensured compliance with safety regulations and company policies.
  • Implemented quality control measures to uphold company standards.

Education

High School Diploma -

Sandpoint High School
Sandpoint, ID
06-2023

Skills

  • Health and safety compliance
  • Marketing
  • Project management
  • Management
  • Customer service

Custom

  • I will be attending EMT school through the City of Moscow Fire Department this coming fall.

Certification

  • CPR certification

Timeline

Operations Manager

Petco
10.2024 - Current

Student Teacher

University Of Idaho Children's Center
10.2023 - 10.2024

Housekeeper

Best Western Hotel
11.2021 - 08.2022

Cashier

Walmart
06.2020 - 12.2022

Assistant Manager

Shingle Mill Blueberry Farm
06.2015 - 09.2020

High School Diploma -

Sandpoint High School

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Sara Branham