Sara Brewster
Murchison,TX
Summary
Versatile and compassionate professional with a background at Caring Companions At Home, adept in elderly care and customer service. Excelled in building relationships and problem-solving, significantly improving client wellbeing. Skilled in HIPAA procedures and time management, consistently delivering reliable support and enhancing operational efficiency.
Thrives in supportive and compassionate settings, looking to transition into new field. Developed strong communication and empathy skills. Aims to bring these transferrable skills to new role, contributing to positive and caring environment.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Caregiver
Caring Companions At Home
10.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Server
Applebee's Grill + Bar
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Verification Officer
Resort Management Group
06.2023 - 09.2023
- Maintained strict confidentiality of sensitive client information, adhering to company policies and regulations.
- Assisted colleagues when needed, demonstrating flexibility and adaptability within a fast-paced work environment.
- Conducted extensive database searches to verify applicant credentials, upholding organizational standards for accuracy and completeness.
- Provided excellent customer service by promptly addressing inquiries and resolving any issues that arose during the verification process.
- Contributed to a positive work environment by proactively addressing conflicts and fostering collaboration among team members.
- Demonstrated exceptional problem-solving skills when faced with challenges during the verification process, ultimately achieving successful outcomes.
- Improved overall operational efficiency by identifying areas for process improvement and suggesting actionable solutions to management.
- Communicated effectively with various departments for smooth coordination during verification processes.
- Collaborated with team members to improve overall efficiency and effectiveness of verification procedures.
- Developed strong relationships with clients by consistently delivering reliable results within expected time frames.
- Managed multiple tasks simultaneously while maintaining focus on deadlines and deliverables.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated patient records with accurate, current insurance policy information.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
Office Manager /Professional Painter
Brewster’s Painting
03.2019 - 09.2022
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Responsible for creating and distributing marketing materials
- instated a program How to build relationships with realtors to ensure future referrals
- how to build relationships with realtors to ensure future referrals
Education
GED -
Wallace High School
Colorado City, TX06-2019
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Appointment scheduling
- The multitasking and prioritization
- Verbal and written communication
- Time management
- Building relationships
- building relationships reliable
- Reliable
- planning and organizing
- Hipaa procedures
- registration documentation
- customer service
Timeline
Caregiver
Caring Companions At Home
10.2024 - Current
Server
Applebee's Grill + Bar
10.2024 - Current
Verification Officer
Resort Management Group
06.2023 - 09.2023
Office Manager /Professional Painter
Brewster’s Painting
03.2019 - 09.2022
GED -
Wallace High School
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