Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Assessments
Languages
Timeline
Generic

Sara Campos

Lakewood,CO

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

King Soopers
01.2023 - Current
  • Process prescriptions in eprn for refills and new incoming scripts via e-fax, written/dropped off or phoned in to our pharmacist
  • Accuracy needed for all prescription drugs and if errors found in scripts proper communication made to doctor to verify and correct scripts as needed
  • Take incoming calls from patients needing a refill to process or requesting a refill from provider and setting up proper expectations
  • Releasing medications to patient and taking payments if needed and requesting pharmacy counsel when needed
  • Filling medications at dispensing area with accuracy and if notes needed they are added to patient profile
  • Perform necessary clerical duties to keep all scripts filed and incoming deliveries from warehouse filed for prescriptions filled at kroger pharmacy warehouse and medications delivered from manufacturers
  • Keep all pharmacy areas clean and neat so no HIPPA info is not visible to patients/guests from the windows.
  • Keep inventory up to date and send back soon to be expired drugs or any recalled items.
  • Assist pharmacist to make sure all medication and script information is accurate and call doctor offices, ER, or urgent cares as necessary to correct invalid info or mistakes i.e. miscalculation of patient weight to ml/mg of drug.
  • Perform clerical duties as needed such as sending refill requests, back log of all scripts to be stores in proper filing cabinets, make calls to practices or other pharmacies as needed.

Front Desk Receptionist

Lakewood Veterinary Hospital
05.2022 - 01.2023
  • General practice veterinary clinic where duties were to check in patients, take payments and or help owners apply for care credit cards, count cash daily upon arrival and after closing.
  • Perform all clerical duties needed in the clinic, filing, updating records, requesting record's from other veterinary clinics or ER's, copying, faxing, etc
  • Also maintained incoming queries from our online text and email platform for best customer experience.
  • Sent appointment reminders calls, emails, text for next day appointments to confirm if not yet confirmed.
  • Kept front desk and patient rooms clean.
  • Performed closing duties, counting drawer cash, prepping daily deposits, and cash being placed in drawer, closing down clinic and setting up alarm before leaving.

Front Desk Receptionist

VRCC Veterinary Specialty & Emergency Hospital
09.2021 - 05.2022
  • Front desk receptionist for a specialty department and ER hospital
  • Quick of assessment of incoming patients for ER needed to be made to assess immediate need of service or if patient was stable to be able to wait and communicate via radio to ER staff if patient was critical and being wheeled to the back
  • Also take incoming appointments for the specialty departments and check in and report patient arrived to each department
  • As necessary all owners were given paperwork to fill out and bring back to the front desk and appropriately copied and given to each department
  • Processed payments for each department after visit and if needed helped owners apply for care credit cards for services
  • Maintained lobby cleanliness as well as the ER owner/patients room.
  • Made sure all euthanasia paperwork and procedures were followed and reported incidents as needed. Had to prep post mortem bodies for proper cremation and return to hospital for family's including any remembrance items like paw prints, hair clips, or nose prints so we can deliver them to the owner's.\
  • Made sure proper expectations were set up for incoming owner's to avoid any confusion on services or length of wait.

Customer Service Representative

The Home Depot
02.2021 - 08.2021
  • Take incoming calls and assist customer's with online order sales, in store pick up order's and placing appliance delivery order's.
  • Take payments for order's and give the benefits of the home depot credit card for customer's to supply during the sales process.
  • Route calls as needed to correct departments.
  • Tracks order's for customer's and set up proper expectations of delivery or any issues of delivery.
  • Made sure to check daily schedule to take break's and lunches at designated times.
  • Checked KPI metric's log to make sure I was within range of metrics for the day/week/month.
  • This was a remote work environment.

Gas Leak Surveyor

Southern Cross
06.2018 - 09.2019
  • Traveled to different states working with local gas company's to survey gas lines and gas meters and appropriately reported major gas leaks to be assessed asap.
  • Work issues cell phone always had to be on to track our route to make sure the information of gas lines was reported properly to the local gas company,
  • reported any vandalization of gas meters to the local gas companies via our work cell phone's by pictures and description including address.
  • Minor leaks and fixes reported as needed through reporting system.
  • Kept track of my work time and appropriately reported weekly work hours to my supervisor and reported work related expenses as needed to be reimbursed properly (meals, uniform costs, and hotel bill or RV park bill).

Sales associate

Cricket Communications
11.2012 - 07.2017
  • Assist customers in a friendly and upbeat manner on any changes needed to their account or any billing question or issues they may have and do my best to resolve it with a smile and troubleshoot devices as needed
  • Make sure key metrics are where needed for best ARPU(average revenue per unit) in any new line of service, existing account upsells, and add a lines
  • Perform opening procedures such as opening our cash drawer, counting safe to make sure amount in safe is correct, make sure store is presentable
  • Perform closing procedures, close all cash registers, make sure each cash bag has the correct $200 amount, make sure deposit amount is correct and all closing paperwork filed
  • Cash handling on register ranging from small to high amounts as needed from bill payments to multiple sales at once and perform skims as needed
  • Data entry required to note customer accounts correctly and proficiently
  • Provide services in Spanish as well.
  • Performed Managerial duties as a key holder when assistant manager was out sick etc.

Mother's Service Representative

Mom 365 Newborn Photography
01.2012 - 02.2013


  • Sell portrait packages and keepsakes of newborns pictures
  • Handle checks, cash, debit and credit card info and daily sales tally.
  • work with parent's to get th e best picture of their baby(s).
  • Always be courteous and keep HIPPA items locked.
  • Make sure work station in the hospital Nursery always clean, disinfected and ready for the day.

Customer Service Representative

AFNI Inc
03.2009 - 11.2012
  • Incoming calls for Verizon Wireless customers.
  • Provided customer service per account to provide the lowest cost possible.
  • Helped customer make decisions on how and what plan to change to maintain a low bill.
  • Provided customer service to help customers resolve problems.
  • Sold cellphones for accounts with upgrades and accessories.
  • Provided basic tier 1 troubleshooting.
  • Routed calls to proper department when necessary.
  • Helped customers understand their bill's correctly while breaking down all charges and explained each line item.
  • Changed plan as needed for customer's travelling outside the country and made sure they had the proper plan to avoid overage charges.

Education

Associate of Science - Communications

Red Rocks Community College
Denver, CO
10.2026

Not finished in Health Information and Technology System -

Devry University Online
02.2016

High School Diploma -

Alta Vista High School
01.2005

Skills

  • Communication skills
  • Customer service
  • Front desk
  • Pharmacy Technician Experience
  • HIPAA
  • Epic
  • Medical Office Experience
  • Medical terminology
  • Typing
  • Clerical experience
  • Windows
  • Hospital experience
  • Cash handling
  • Sales
  • Cash register
  • Operating systems
  • Bilingual
  • Fluent spanish
  • Drug Storage Procedures
  • Advanced Math Skills
  • Team Collaboration
  • Updating Medication Histories
  • Assisting Pharmacists
  • Ordering and Stocking Medications
  • Proper Labeling Procedures
  • Manual and Automated Medication Dispensing
  • Problem-Solving Skills
  • Patient Confidentiality
  • Labeling Prescriptions
  • Stocking Shelves
  • Medicare and Medicaid Processes
  • FDA Drug Safety Guidelines
  • Patient Education
  • FDA and HIPAA Compliance
  • Troubleshooting Malfunctioning Equipment
  • Secure Storage of Medications
  • Staff Development
  • Microsoft Office
  • Microsoft Excel
  • Cash Register Operation
  • Social Perceptiveness
  • Active Listening
  • Microsoft Outlook
  • Resolving Customer Issues
  • Receiving Incoming Supplies
  • Reading Comprehension
  • Complex Problem-Solving
  • Supporting Pharmacy Operations
  • Medication Therapy Management
  • Answering Customer Questions
  • Records Preparation
  • Verifying Orders
  • Payment Processing
  • Insurance Claim Processing Software
  • Critical Thinking
  • Time Management
  • Equipment Cleaning and Maintenance
  • Judgment and Decision-Making
  • Prescriptions Management
  • Safety Protocols and Risk Management
  • Point-of-Sale (POS) Software
  • Wholesale Ordering
  • Dispensing Medications
  • Safe Chemical Handling
  • High-Volume Environments
  • Fill Orders
  • FDA and ICH Guidelines
  • Reviewing Patient Information
  • Dosage Calculation
  • Speaking
  • Instructing

Certification

  • Pharmacy Technician License, 01/01/23, 10/01/24
  • Provisional pharmacy technician license

Additional Information

I am Bilingual, I speak and write Spanish fluently.

Assessments

  • Cleaner fit, Proficient, 08/01/21
  • Customer service, Proficient, 08/01/21
  • Work style: Reliability, Proficient, 08/01/21
  • Customer focus & orientation, Proficient, 08/01/21

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

King Soopers
01.2023 - Current

Front Desk Receptionist

Lakewood Veterinary Hospital
05.2022 - 01.2023

Front Desk Receptionist

VRCC Veterinary Specialty & Emergency Hospital
09.2021 - 05.2022

Customer Service Representative

The Home Depot
02.2021 - 08.2021

Gas Leak Surveyor

Southern Cross
06.2018 - 09.2019

Sales associate

Cricket Communications
11.2012 - 07.2017

Mother's Service Representative

Mom 365 Newborn Photography
01.2012 - 02.2013

Customer Service Representative

AFNI Inc
03.2009 - 11.2012

Associate of Science - Communications

Red Rocks Community College

Not finished in Health Information and Technology System -

Devry University Online

High School Diploma -

Alta Vista High School

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Sara Campos