Sara Carroll

• Developed and implemented strategies to increase sales and profitability.
• Managed budget implementations, employee reviews, training and schedules.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices and company procedures.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Developed and maintained relationships with customers and suppliers.
• Formulated policies and procedures to streamline operations.
• Trained new employees on proper protocols and customer service standards.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Interacted well with customers to build connections and nurture relationships.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Monitored daily cash discrepancies and inventory shrinkage.

Maintained bar cleanliness

Helped bartenders during busy shifts.

Handled money at beginning and end of shifts.

Solved any issues that presented itself during the shift.

Made sure all guest were having a fun and safe time.

Made sure all policies were being followed and implemented accordingly.

Helped in every department of the restaurant as needed (I.E. host, server, bartender and kitchen).

Table touches with all tables.

Solved any issue with guest by company standards.

Opened and/or closed out day.

Handled all money for the building.

Made sure company standards of cleanliness was being maintained appropriately.

Collaborated on hiring and termination decisions with General Manager.

Helped in all departments as needed.

Immediately resolved with patrons by company standards.

Supervised all areas of restaurant cleanliness.

Ensured that the restaurant was compliant with all federal, state and local hygiene and food safety regulations.

Managed bar inventory, restocked supplies and placed ordedrs.