Sara Castaneda

River Oaks

Summary

Reliable individual with strong interpersonal skills in a fast paced customer service environment. Ability to manage multiple tasks and willingness to provide high standard service to guests and other employees in the work environment.

Overview

year of professional experience

Work History

Chick Fil A Front of House Employee

Johannes Hillerbrand

05.2023 - 07.2024

Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Accurately operated cash register to process customer payments.
Kept kitchen, counter and dining areas cleaned and sanitized.
Assisted customers with translation needs in Spanish.
Always tried to fulfill customers needs.

Education

High School Diploma -

Marine Creek Collegiate High School

Fort Worth, TX

05-2026

Associate of Arts -

Tarrant County College

Fort Worth, TX

05-2026

Skills

Customer service
Problem-solving
Cash handling
Time management
Clear communication
Conflict resolution
New staff training
Punctuality and reliability

Order taking
Money handling
Cleaning and organization
Multitasking
Cash register operation
Dependable and cooperative
Resolving complaints
Spanish fluency

Interests

Cooking
Crafting and DIY Projects
Team Sports
Animal Care
Baking
Exercising
Walking
Outdoors

Timeline