Sara Chavez
Michigan City,IN
Summary
Professional in medical industry with solid expertise in product knowledge, customer service, and regulatory compliance. Strong ability to collaborate with team members and adapt to evolving needs, ensuring seamless operations and high customer satisfaction. Known for excellent communication skills, problem-solving capabilities, and reliability in achieving results.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical biller position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Durable Medical Equipment Representative
Alicks Home Medical
04.2011 - Current
- Worked closely with customer support in resolving complex issues, ensuring complete satisfaction and fostering ongoing loyalty.
- Educated potential clients on the benefits of durable medical equipment for their specific conditions, helping them make informed decisions.
- Assisted clients in understanding insurance coverage for durable medical equipment purchases, resulting in increased accessibility to necessary items.
- Maintained safe work environment and adhered to privacy regulations.
- Enhanced customer satisfaction by providing timely and accurate information on medical equipment features, benefits, and usage.
Collections Coordinator
Anchor Health Systems
10.2008 - 04.2011
- Negotiated settlements with delinquent account holders, securing favorable outcomes for both parties and reducing overall writeoffs.
- Enhanced customer relationships through professional communication and negotiation skills, resolving disputes and ensuring timely payments.
- Supported accounts receivable department in reconciling customer accounts, ensuring accurate payment application and prompt resolution of discrepancies.
- Streamlined collections processes for increased efficiency, resulting in faster payments and reduced outstanding receivables.
Education
Associate of Applied Science - Medical Business Management
Brown Mackie School
Michigan City05-2008
High School Diploma -
Michigan City High School
Michigan City06-2000
Skills
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Medical terminology
- Professionalism
Timeline
Durable Medical Equipment Representative
Alicks Home Medical
04.2011 - Current
Collections Coordinator
Anchor Health Systems
10.2008 - 04.2011
Associate of Applied Science - Medical Business Management
Brown Mackie School
High School Diploma -
Michigan City High School