Sara Churchrhodes
Miami,FL
Summary
I am a High-energy Sales Team Leader bringing a successful background in delivering consistent sales. In my years of working, I have surpassed targets regularly by managing and motivating team members to exceed quotas and maximize customer satisfaction. In addition, I also offer strengths in product merchandising and inventory management, team training, and KPI tracking. I am a punctual employee touting terrific merchandise display and mentoring skills thanks to extensive sales and team leadership abilities. I believe I am, personable, reliable, and a dedicated asset to any team and would be in your company as well.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Team Leader
Express Edit
Miami, FL
06.2022 - Current
- Coached sales team members on best practices for customer interactions.
- Developed and implemented strategies to increase sales performance.
- Monitored daily sales activities and provided feedback to team members.
- Conducted regular meetings with team members to review goals and objectives.
- Analyzed sales data and generated reports for management review.
- Established standards of excellence in customer service, product knowledge, and communication skills.
- Assisted with hiring new sales personnel as needed.
- Provided ongoing training and development opportunities for team members.
- Resolved customer complaints promptly and efficiently.
Sales Associate
Burlington Coat Factoy
Miami, FL
06.2023 - 02.2024
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Intern
Miami-Dade County
Miami, FL
05.2020 - 07.2023
- Developed presentations and organized events to promote products or services.
- Provided administrative support by completing tasks such as filing documents and scheduling meetings.
- Proofread documents before submitting them for review.
- Contributed ideas during brainstorming sessions to generate creative solutions.
- Researched industry trends and competitor strategies to inform decision making.
- Analyzed financial statements to identify areas of improvement in business operations.
- Managed customer inquiries through phone calls, emails, or other forms of communication.
Education
High School Diploma -
Miami Edison Senior High School
Miami, FL06-2024
Skills
- Consultative Sales Techniques
- Sales Performance Analysis
- Sales Talent Acquisition
- Sales Team Assistance
- Team Development
- Team Training
- Customer Relationship Building
- Upselling Strategies
- Reviewing Employees
- Employee Guidance
- Tactful Conflict Resolution
- Report Generation
- Customer Engagement
- Customer Success Management
- Mentoring And Training
- Training Staff
Languages
English
Professional
Spanish
Limited
American Sign Language
Limited
Certification
- ServSafe Certificate
- Word Certification
- Powerpoint Certification
Timeline
Sales Associate
Burlington Coat Factoy
06.2023 - 02.2024
Sales Team Leader
Express Edit
06.2022 - Current
Intern
Miami-Dade County
05.2020 - 07.2023
High School Diploma -
Miami Edison Senior High School
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