SARA CLARKSON
Business/ Quality assurance / customer service
Branson,MO
Summary
Dependable and organized with a solid business foundation and good customer service experience seeking an entry-level position with a company that can appreciate and utilize my skills, education and experience. Experienced with rigorous quality assurance processes to ensure product excellence. Utilizes comprehensive testing strategies to identify and resolve defects efficiently. Knowledge of industry standards and best practices, ensuring consistent and reliable results. Quality Assurance professional with strong background in ensuring product integrity and compliance. Skilled in identifying system inefficiencies, implementing effective quality control measures, and enhancing operational processes. Known for fostering team collaboration and adapting to evolving project demands while consistently achieving high-quality results. Equipped with analytical skills, attention to detail, and commitment to continuous improvement.
Overview
4
4
years of professional experience
Work History
Quality Assurance Specialist
Bluegreen Vacations
05.2023 - 03.2025
- Produced formal contract documents.
- Finalized agreements.
- Ensured completion of all required legal documentation.
- Logging inventory
- Ensured compliance with data quality standards for streamlined processing.
- Provided support to owners, resolving their issues effectively.
- Maintained communication with owners, providing answers to inquiries.
Contract Processor
Lifetime Destinations
08.2021 - 05.2023
- Data entry
- Answering multiple phone lines
- Payroll for staff
- Filling
- Greeting people
- Putting together travel club packages for new owners as well as handled a large amount of money for clients
- Coordinated with finance teams on payment schedules, ensuring prompt invoicing and receipt of funds from clients.
- Managed a database of contracts, ensuring easy access and retrieval as needed for various departments.
- Streamlined administrative tasks related to contract management, freeing up more time for core responsibilities.
Education
Associate of Applied Science - Business
Bryan University
11.2013
Skills
- CUSTOMER SERVICE
- Administrative Assistant
- RETAIL SALES
- SALES
- MARKETING
- Billing
- Microsoft Excel
- Microsoft Office
- Outlook
- Payroll
- Receptionist
- Word
- Data Entry
- Accounting
- MS Office
- Accounts Payable
- Excel
- Filing
- Marketing
- Scheduling
- Cash Handling
- Quickbooks
- Administrative Experience
- Clerical Experience
- Asset Management
- Experience Working With Students
- Financial Report Writing
- Property Management
- Multi-line Phone Systems
- Time Management
- Human Resources
- Bookkeeping
- Human Resources Management
- Word Processing
- Accounts Receivable
- Budgeting
- Scheduling Skills
- Problem Solving
- Sales: Influence & Negotiation
- Front Desk Agent
- Filing & Organization
- Customer Focus & Orientation
- Data Entry Clerk
- Written Communication
- Work Style: Conscientiousness
- Customer Service Fit
- Good communication skills
- Strong attention to detail
- Solid customer service foundation
- Inventory management
- Good point-of-sale exposure
- Solid computer skills
- Human resource management
- Project management
- Business communication
- Sales and marketing
- Strong aptitude in accounting
Additional Information
Good communication skills, verbal and written., Strong attention to detail and proficient at running and handling office equipment., Solid customer service foundation., Inventory management., Good point-of-sale exposure and experience interacting with people., Solid computer skills and comfortable & competent with Word, Excel, & PowerPoint., Human resource management, principles of management., Project management, business communication, sales and marketing., Strong aptitude in accounting.
Assessments
- Administrative Assistant - Familiar, 09/01/19, Familiar
- Customer Focus & Orientation - Highly Proficient, 10/01/19, Highly Proficient
- Accounting Skills: Bookkeeping - Proficient, 11/01/19, Proficient
- Basic Spreadsheet Proficiency with Microsoft Excel - Familiar, 10/01/19, Familiar
- Attention to Detail - Familiar, 10/01/19, Familiar
- Scheduling Skills - Proficient, 08/01/18, Proficient
- Problem Solving - Proficient, 11/01/19, Proficient
- Sales: Influence & Negotiation - Proficient, 11/01/19, Proficient
- Front Desk Agent - Proficient, 11/01/19, Proficient
- Filing & Organization - Highly Proficient, 08/01/18, Highly Proficient
- Customer Focus & Orientation - Proficient, 06/01/20, Proficient
- Data Entry Clerk - Familiar, 06/01/20, Familiar
- Written Communication - Familiar, 08/01/18, Familiar
- Work Style: Conscientiousness - Familiar, 06/01/20, Familiar
- Customer Service Fit - Familiar, 06/01/20, Familiar
Timeline
Quality Assurance Specialist
Bluegreen Vacations
05.2023 - 03.2025
Contract Processor
Lifetime Destinations
08.2021 - 05.2023
Associate of Applied Science - Business
Bryan University
Similar Profiles
Amanda HornsbyAmanda Hornsby
Sales Representative at Hilton Grand Vacations/ Bluegreen VacationsSales Representative at Hilton Grand Vacations/ Bluegreen Vacations
Cooper CoeCooper Coe
Senior In House Sales Manager at Hilton Grand Vacations/Bluegreen VacationsSenior In House Sales Manager at Hilton Grand Vacations/Bluegreen Vacations
Teresa GallagherTeresa Gallagher
In-House Sales Executive at Bluegreen VacationsIn-House Sales Executive at Bluegreen Vacations
Caleb ChrestmanCaleb Chrestman
Sales Representative at Bluegreen Vacations Preview Center at Big CedarSales Representative at Bluegreen Vacations Preview Center at Big Cedar
Alice EllsworthAlice Ellsworth
Food Service Supervisor at COMPACT FAMILY SERVICES AGENCYFood Service Supervisor at COMPACT FAMILY SERVICES AGENCY