Sara Cockerell
Green Camp,OH
Summary
Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Highly disciplined and reliable with experience in managing security operations and enforcing regulations within correctional facilities. Skilled in crisis intervention, conflict resolution, and team leadership, contributing to safer environment for staff and inmates. Demonstrated ability to adapt to changing situations and develop strategies that positively impact operational efficiency.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Randy Smith Realty
Wisconsin
08.2025 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Corrections Officer
Multi County Correctional Center
Marion, OH
07.2024 - 07.2025
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Conducted investigations into incidents involving inmates, gathering evidence and interviewing witnesses.
- Provided guidance and support to inmates in need of assistance with personal matters or adjustment to prison life.
- Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
- Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
- Adhered to all regulations regarding the handling of weapons while on duty.
- Performed routine maintenance tasks such as cleaning cells, mopping floors, painting walls.
- Maintained accurate logs detailing inmate movements both inside and outside the facility.
- Responded quickly and appropriately to emergency situations that may arise within the facility.
General Laborer
Great Lakes Assemblies
East Liberty, Ohio
10.2023 - 07.2024
- Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
- Ensured that all safety regulations were followed while working onsite.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Participated in company training sessions to improve skills and boost process knowledge.
- Reported safety violations to supervisor to reduce risks and accidents.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
General Laborer
Honda
East Liberty, OH
01.2023 - 10.2023
- Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
- Operated hand tools and power tools to complete construction projects.
- Ensured that all safety regulations were followed while working onsite.
- Reported safety violations to supervisor to reduce risks and accidents.
- Completed variety of physical labor tasks.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Performed demanding physical work over extended periods and modeled positive attitude.
Manager
McDonald's
Marion, OH
03.2021 - 01.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and hired qualified candidates to fill open positions.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Team Leader
Silverline Windows
Marion, OH
11.2015 - 11.2020
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Collaborated with other departments to ensure alignment of goals across teams.
- Maintained a positive work environment that promoted collaboration between team members.
- Ensured compliance with all safety regulations in the workplace.
- Facilitated communication between cross-functional teams within the organization.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Completed daily quality assurance duties to provide feedback for improvements.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
Education
Medical Billing And Coding
Bryant & Stratton College
NY12.2025
High School Diploma -
Elgin High School
Marion, OH05-2009
Skills
- Tower surveillance
- Security Procedures
- Records Management
- Contraband inspections
- Inmate rights
- Emergency Response
- Booking procedures
- Verbal Communication
Timeline
Administrative Assistant
Randy Smith Realty
08.2025 - Current
Corrections Officer
Multi County Correctional Center
07.2024 - 07.2025
General Laborer
Great Lakes Assemblies
10.2023 - 07.2024
General Laborer
Honda
01.2023 - 10.2023
Manager
McDonald's
03.2021 - 01.2023
Team Leader
Silverline Windows
11.2015 - 11.2020
High School Diploma -
Elgin High School
Medical Billing And Coding
Bryant & Stratton College