Personable and compassionate with strong commitment to providing high-quality care. Knowledgeable about patient care and safety, bringing skills in communication and problem-solving. Dedicated to making positive impact on individuals' lives through attentive and compassionate support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Care Specialist
Community Bridges Inc. Dodge
11.2025 - 03.2026
Assisted in implementing personalized care plans, ensuring adherence to individual needs and preferences.
Monitored client behavior and progress, reporting observations to supervisors for effective case management.
Facilitated engaging recreational activities, promoting social interaction and community integration among clients.
Maintained accurate records of services provided, ensuring compliance with regulatory standards and agency policies.
Adapted care approaches based on client feedback, fostering a supportive environment that encourages personal growth.
Administered medications as prescribed, ensuring proper dosage and adherence to schedules for optimal health management.
Conducted assessments on incoming clients to determine appropriate level of care required, streamlining the intake process for efficient placement.
Increased client satisfaction with services by consistently delivering compassionate and respectful assistance.
Implemented behavior modification strategies as needed, helping clients develop healthy coping mechanisms in challenging situations.
Promoted independence among clients by assisting them with goal-setting and skills development.
Developed strong rapport with clients by actively listening to their concerns and providing empathetic support throughout their journey towards selfsufficiency.
Case Manager
Old Pueblo Community Services
01.2025 - 06.2025
Met with clients to assist with completing housing applications, renewals, and new services
Facilitated communication between clients and housing voucher program, and landlords to ensure successful placement.
Monitored client progress and adjusted interventions based on evolving needs and feedback.
Documented case notes accurately in compliance with organizational policies and regulations.
Developed and maintained resource directories to assist clients in accessing community services.
Conducted follow-up consultations to evaluate effectiveness of implemented strategies and services.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Peer Support Specialist
Community Bridges Incorporated
08.2023 - 01.2025
Assisted in implementing personalized care plans, ensuring adherence to individual needs and preferences.
Monitored client behavior and progress, reporting observations to supervisors for effective case management.
Facilitated engaging recreational activities, promoting social interaction and community integration among clients.
Maintained accurate records of services provided, ensuring compliance with regulatory standards and agency policies.
Adapted care approaches based on client feedback, fostering a supportive environment that encourages personal growth.
Administered medications as prescribed, ensuring proper dosage and adherence to schedules for optimal health management.
Conducted assessments on incoming clients to determine appropriate level of care required, streamlining the intake process for efficient placement.
Increased client satisfaction with services by consistently delivering compassionate and respectful assistance.
Implemented behavior modification strategies as needed, helping clients develop healthy coping mechanisms in challenging situations.
Promoted independence among clients by assisting them with goal-setting and skills development.
Developed strong rapport with clients by actively listening to their concerns and providing empathetic support throughout their journey towards selfsufficiency.
Education
Certification - Peer and Recovery Support Specialist (PRSS)
Just 1 Life
01-2023
Studied Forensics and General Education
Pima Community College
01-2008
Diploma - undefined
Canyon Del Oro High School
01-2006
Skills
Team player and self-starter
Thoroughness in task execution
Skilled in flexible problem resolution
Strong interpersonal skills and effective written and oral communication
Knowledge of providing culturally competent care
Exceptional customer service skills
Knowledge of managing confidential matters
Experience in using and navigating electronic medical records
Knowledge and application of crisis management and suicide prevention
Ability to assess high risk situations
Experience in coordination of care and discharge planning
Facilitate support groups for recovery and dual-diagnosis patients
Certification
First Aid and CPR
Motivational Interviewing
Seclusion and Restraint Training
CPI Hold training
Timeline
Direct Care Specialist
Community Bridges Inc. Dodge
11.2025 - 03.2026
Case Manager
Old Pueblo Community Services
01.2025 - 06.2025
Peer Support Specialist
Community Bridges Incorporated
08.2023 - 01.2025
Studied Forensics and General Education
Pima Community College
Diploma - undefined
Canyon Del Oro High School
Certification - Peer and Recovery Support Specialist (PRSS)