Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Shipping Analyst (Past Administrative Assistant)
Pavion/ Security Source
10.2016 - Current
Processed all orders and updated shipping information manually- including freight charges.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Optimized shipping routes by analyzing data and collaborating with logistics teams.
Enhanced customer satisfaction by ensuring timely deliveries through close monitoring of shipment statuses.
Coordinated cross-functional efforts between departments to ensure seamless integration of shipping operations within overall company objectives.
Maintained inventory of office supplies and placed orders.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Managed 100+ emails daily for shipping department group email.
Created SOPs and handle special requests.
Previously I input new filing process, that is still in use, based on a Julian date system to make it more efficient for finding current and past orders.
Warehouse Order Planner/ Transportation Planner
Sentry Safe/ Master lock
10.2015 - 10.2016
Received POs from customers that would need to be planned in either a TMS system or had special transportation requirements that must be followed.
Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
Managed successful day-to-day operations of projects by maximizing productivity from available resources.
Planned shipments for multiple distribution warehouses- both in Kentucky and Arizona.
Created SOPs to help train new employees.
Worked directly with warehouse personnel to resolve scheduling issues and conflicts.
Collaborated with cross-functional teams to align goals and ensure project success
Handled basic office duties (answering telephones, emails, ordering office supplies ECT.), payroll, timecards, any special orders (out of country/ special request), order processing, expense reports, and problem solving.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
To ensure customer satisfaction, I worked closely with facilities worldwide.
Worked in the warehouse picking and shipping specialty items for international customers.
Cherry picker machine and a forklift certified.
Picker/Shipper
Synergy Health
07.2012 - 04.2014
Worked fast to meet assigned daily picking quotas.
Pulled orders quickly to maintain demanding productivity goals.
Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
Sorted and organized items in designated areas for easy access.
Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
Kept work areas neat, clean and free from debris.
Items were sterilized surgery components. Safely and securely loaded items to prevent damage during transport.
Property Manager
Public Storage
06.2011 - 06.2012
Customer relations was the #1 priority
Maintained sufficient number of units ready for lease.
Collected and maintained careful records of rental payments and payment dates.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Enhanced customer satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Followed up on delinquent renters and coordinated collection procedures.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Manager
McDonalds
04.2011 - 06.2011
Accomplished multiple tasks within established timeframes.
Assisted in organizing and overseeing assignments to drive operational excellence.
Managed numerous store employees successfully in fast-paced environment.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Store Manager
Thornton’s Oil Company
05.2007 - 04.2011
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Completed point of sale opening and closing procedures.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Rotated merchandise and displays to feature new products and promotions.
Approved regular payroll submissions for employees.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Education
GED -
GED
Louisville
2009
No Degree - Animal Sciences
Waggener High School
Louisville
05.2003
No Degree - Animal Sciences
Seneca High School
Louisville
05.2002
Skills
Excellent knowledge of Microsoft Word, Microsoft Excel, Outlook, AS400 programs, Red Prairie WMS, Oracle WMS, SAP Business One, and Business Central
Emergency Medical Technician (NR-EMT) at Loyal Source- U.S. Department Of Homeland SecurityEmergency Medical Technician (NR-EMT) at Loyal Source- U.S. Department Of Homeland Security