Sara Cook
Business Administration
Leslie,MI
Summary
Personable, organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service and conflict management skills in fast-paced environments. Offering keen attention to detail while prioritizing multiple tasks at once.
Enthusiastic, and focused to perform effectively in independent or team environments. Computer-literate which makes it easy to adapt quickly to new software and programs.
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Overview
25
25
years of professional experience
Work History
Bartender Shift Manager
Crossroads Grill & Bar
Leslie, MI
07.2009 - Current
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Scheduled parties, banquets or sporting events and allocated optimal staff and resources to properly execute.
- Served high customer volumes during special events, nights and weekends.
Paralegal
Navarre & Navarre Lawyers
Jackson, MI
04.2019 - 08.2020
- Prepared legal briefs, motions and pleadings.
- Conducted detailed client intakes and entered information into company database.
- Researched state statutes, decisions, legal articles, codes and documents.
- Answered client calls to respond to inquiries, using open-ended questioning skills to attain applicable information.
Deputy Taffic Clerk
Ingham County 55th District Court
Mason, MI
11.2017 - 04.2019
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Drafted professional court correspondence to facilitate legal proceedings.
- court.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Met with judges, lawyers and police officials to coordinate functions of court.
Store Manager
Sports Stop
Mason, MI
01.2016 - 09.2017
- Managed store organization, maintenance and purchasing functions.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Optimized store displays and appearance via strategic merchandising.
- Developed relationships with clothing vendors and freight operators.
- Analyzed data and profit and loss statements to compose store budget.
Data Entry Clerk
LLPS
Lansing, MI
11.2003 - 01.2012
- Completed data entry tasks with accuracy and efficiency.
- Tracked and maintained records for accounts payable department.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
Education
Associates Business Administration - Paralegal Studies
06.2015
Skills
- Microsoft Office
- Legal Correspondence
- Conflict Resolution
- Multitasking and Prioritization
- Data Entry
- Record Sorting and Filing
- Mail Sorting and Routing
- Calendar Management
- Accounts Payable and Receivable
- Quality Assurance
- Multitasking and Prioritization
- Appointment Setting
- Administrative Support
- Court Document Filing
- Proofreading and Editing
- Accounts Payable and Receivable
Timeline
Paralegal - Navarre & Navarre Lawyers
04.2019 - 08.2020
Deputy Taffic Clerk - Ingham County 55th District Court
11.2017 - 04.2019
Store Manager - Sports Stop
01.2016 - 09.2017
Bartender Shift Manager - Crossroads Grill & Bar
07.2009 - Current
Data Entry Clerk - LLPS
11.2003 - 01.2012
Baker College Jackson - Associates Business Administration, Paralegal Studies