SARA CORRALES

Responsible for managing front-desk operations in a busy neurology clinic. Duties include greeting patients, scheduling appointments, verifying insurance, handling phone calls, and maintaining patient records. Ensures a welcoming, efficient, and HIPAA-compliant environment while supporting both administrative staff and medical professionals.

Key Responsibilities:

• Greet and check in patients in a friendly and professional manner
• Schedule and confirm appointments
• Answer phone calls and respond to patient inquiries
• Verify insurance information and collect copays
• Maintain and organize patient charts and electronic records
• Communicate with medical assistants and physicians regarding patient flow
• Ensure compliance with HIPAA and clinic policies

• Managed daily cash transactions, ensuring accuracy and compliance with financial policies.
• Trained and mentored new staff on customer service protocols and cash handling procedures.
• Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction levels.
• Implemented process improvements that streamlined checkout procedures and reduced wait times.
• Maintained an organized work environment, promoting efficiency in operations and customer interactions.
• Collaborated with team members to meet sales goals, fostering a positive team atmosphere.
• Counted money in drawers at beginning and end of each shift.

• Supervised daily activities, ensuring safety and engagement for children in care.
• Developed and implemented age-appropriate educational activities to promote learning.
• Assisted with meal preparation, promoting healthy eating habits among children.
• Coordinated playdates and outings, enhancing social skills through interaction with peers.
• Oversaw household duties such as light housekeeping tasks or running errands when required.
• Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
• Ensured cleanliness and organization of play areas, contributing to a safe play environment.

• Supervised children during playtime, ensuring safety and engagement in activities.
• Developed and implemented educational games promoting cognitive development and social skills.
• Communicated effectively with parents regarding children's progress and daily activities.
• Organized schedules for meals, naps, and recreational activities to maintain a consistent routine.

Provided reliable and nurturing care for children in a safe home environment. Ensured the well-being, safety, and emotional support of children while engaging them in age-appropriate activities. Communicated regularly with parents to report on daily routines, behavior, and needs.

Key Responsibilities:

• Supervised and ensured the safety of children at all times
• Prepared meals and snacks according to parental instructions
• Assisted with homework, reading, and educational games
• Planned and led fun, creative, and age-appropriate activities
• Maintained a clean and organized play and dining area
• Followed bedtime routines and managed light housekeeping tasks
• Communicated effectively with parents regarding the child’s day and any concerns