Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
9
9
years of professional experience
Work History
Registered Behavior Technician
Hopebridge Autism Therapy Center
2025.04 - 2026.05
Implemented individualized treatment plans to enhance client outcomes and behavioral development.
Collaborated with interdisciplinary teams to optimize therapy approaches and ensure comprehensive care.
Conducted data collection and analysis to track client progress and inform program adjustments.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Manager
Rudy's BBQ
2021.04 - 2025.03
Optimized filing and record-keeping processes to enhance organizational efficiency and accessibility.
Ensured effective communication by responding to emails, voicemails, and written correspondence in a timely manner.
Oversaw training of new team members on company protocols, customer service excellence, and issue resolution strategies.
Resolved customer issues efficiently while keeping supervisor informed of any escalated situations.
Hosted guests at front desk and fostered positive interactions.
Provided information to customers and addressed their inquiries promptly.
Executed transactions for credit card, EBT, and gift certificate payments via electronic systems.
Cashier
Popeyes Louisiana Kitchen
2020.02 - 2022.10
Collected and authorized payments of guests.
Worked flexible schedule and extra shifts to meet business needs.
Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Team Leader
Chick-fil-A
2017.08 - 2020.02
Built strong relationships with customers through positive attitude and attentive response.
Supported team performance by mentoring employees and ensuring proper adherence to assigned duties.
Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Facilitated and logged store opening, closing and shift changes.
Conducted thorough cash drawer audits at the beginning and end of each shift to identify and rectify discrepancies.